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Process Flow Diagram (BPMN)

FO-05 BPMN diagram
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L4 Process Steps

StepStep NameRole / Swim LaneSystem InputOutputKPIDec?Exc?
Phase 1
1.1
Retrieve NOTAMs from FAA/ICAO AFTN network Flight Dispatch Systems Administrator SITA WorldBit AFTN Gateway Continuous AFTN/CIDIN feed from FAA NOTAM System (FNS) and ICAO NOF Raw NOTAM messages ingested into NOTAM processing queue NOTAM ingestion latency ≤5 min from issuance to system receipt N Y
1.2 Parse and classify NOTAMs by type and location Flight Dispatch Systems Administrator Honeywell GoDirect Flight Brief Raw NOTAM text strings from AFTN queue Classified NOTAM records: type (N, C, R, Q-code), ICAO location, validity window NOTAM parse accuracy ≥99.5%; misclassification rate <0.5% N N
1.3 Validate NOTAM format completeness and decode Q-line Flight Dispatch Systems Administrator Honeywell GoDirect Flight Brief Parsed NOTAM record with Q-line fields (FIR, code, purpose, scope, coordinates) Validated NOTAM record or rejection flag with error description Validation cycle time ≤30 sec per NOTAM batch Y Y
Phase 2
2.1
Filter NOTAMs against active airline route network Flight Dispatcher Jeppesen FliteDeck Pro (Dispatcher Module) Validated NOTAM records; active city-pair route list from Amadeus SkyWORKS Route-relevant NOTAM subset filtered by departure, destination, alternate, and enroute FIRs False-positive NOTAM rate ≤10% (irrelevant NOTAMs passed to dispatchers) N N
2.2 Assign operational severity level to filtered NOTAMs Flight Dispatcher Jeppesen FliteDeck Pro (Dispatcher Module) Route-relevant NOTAM subset with Q-code purpose/scope fields Severity-ranked NOTAM list: Critical (runway/navaid closed), Significant (degraded service), Advisory (FYI) Critical NOTAM identification accuracy ≥99.9%; missed critical NOTAM rate = 0 N N
2.3 Determine if NOTAM affects operational route or airport Flight Dispatcher Jeppesen FliteDeck Pro (Dispatcher Module) Severity-ranked NOTAM list; scheduled flight manifest for next 24 hours Action decision: Escalate for impact assessment (Critical/Significant) or Archive (Advisory only) Escalation decision cycle time ≤10 min per NOTAM batch review Y N
Phase 3
3.1
Analyse runway and navaid availability constraints Flight Dispatcher NAVBLUE N-Flight Plus Critical/Significant NOTAMs for departure, destination, and alternate airports Runway availability matrix; navaid serviceability status per airport Constraint analysis completion ≥2 hours before STD for all affected flights N Y
3.2 Review AIP amendments and SUPs for permanent changes Flight Dispatcher Jeppesen eCharts / NavData Service Current AIP amendments (AIRACs) and AIP Supplements for affected airports List of permanent procedural changes affecting approach minima, SIDs/STARs, or obstacle clearance AIRAC cycle review completion within 24 hours of effective date; 0 missed effective-date changes N Y
3.3 Assess alternate airport availability under active NOTAMs Flight Dispatcher NAVBLUE N-Flight Plus Alternate airport candidates from flight plan; NOTAMs affecting alternate runways and navaids Approved alternate airport list with NOTAM-qualified minima adjustments Alternate qualification cycle time ≤20 min per flight; 0 releases with non-qualified alternates N Y
3.4 Determine if flight plan modification is required Flight Dispatcher NAVBLUE N-Flight Plus Runway/navaid constraints; AIP changes; alternate qualification results Modification flag: re-route, alternate change, fuel uplift revision, or no change required Flight plan modification decision issued ≥90 min before STD Y Y
Phase 4
4.1
Compile route-specific NOTAM briefing package Flight Dispatcher Honeywell GoDirect Flight Brief Filtered, severity-ranked NOTAMs for departure, enroute FIRs, destination, and alternates Structured NOTAM briefing document: categorised, sorted by phase of flight, valid times highlighted Briefing package generation time ≤15 min; package length ≤ 10 pages for domestic, ≤25 pages for international N N
4.2 Push NOTAM package to crew EFB pre-departure folder Flight Dispatcher Jeppesen FliteDeck Pro (Crew EFB) Compiled NOTAM briefing package; flight number and tail assignment from Amadeus Altéa PSS NOTAM package loaded on crew EFB with push notification to assigned Captain and First Officer EFB delivery confirmation ≥60 min before STD; push failure rate <1% N Y
4.3 Confirm critical NOTAM acknowledgement by flight crew Captain / First Officer Jeppesen FliteDeck Pro (Crew EFB) NOTAM briefing package with Critical items flagged; crew electronic signature workflow Signed acknowledgement record with timestamp; unacknowledged items escalated to dispatcher Crew acknowledgement completion ≥30 min before STD for all Critical NOTAMs; 0 departures without acknowledgement Y Y
Phase 5
5.1
Validate flight plan route against active airspace NOTAMs Flight Dispatcher NAVBLUE N-Flight Plus Filed flight plan route (ICAO format); active airspace restriction NOTAMs (TFRs, restricted areas, ADIZs) Route compliance report: conflicts flagged with NOTAM reference and lateral/vertical extent Route validation cycle time ≤5 min; 0 flight plans released with unresolved airspace conflicts N Y
5.2 Update alternate airport selections per NOTAM constraints Flight Dispatcher NAVBLUE N-Flight Plus NOTAM-qualified alternate list from Step 3.3; current fuel load plan Revised alternate airports filed in ICAO flight plan; fuel adjustment order if additional alternate required Alternate update reflected in ATC-filed flight plan ≥45 min before STD N Y
5.3 Confirm flight plan is fully NOTAM-compliant before release Flight Dispatcher NAVBLUE N-Flight Plus Final flight plan with route, alternates, and fuel load; complete active NOTAM set Dispatcher release signature and Aircraft Dispatcher's Release (ADR) document compliant with FAR 121.593 0 dispatcher releases with open unresolved Critical NOTAMs; release issued ≥30 min before STD Y Y
Phase 6
6.1
Monitor NOTAM updates for airborne flights via ACARS Flight Dispatcher SITA ACARS / Telex Real-time NOTAM feed from Honeywell GoDirect; active airborne flight list ACARS uplink messages to affected crews with new or amended NOTAM details In-flight NOTAM update transmission latency ≤10 min from issuance; crew acknowledgement receipt ≥95% Y Y
6.2 Archive expired NOTAMs and update operational log Flight Dispatch Systems Administrator Honeywell GoDirect Flight Brief Expired and cancelled NOTAM records; flight completion confirmations from Amadeus Altéa PSS Archived NOTAM audit trail; updated operational log with NOTAM-driven delay and re-route codes NOTAM archive completeness 100%; delay attribution accuracy ≥98% for NOTAM-caused events N N
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Process Attributes

Identification

Process IDFO-05
L1 DomainFlight Operations
L2 ProcessFlight Dispatch & Control
L3 NameNOTAMs & AIP Information Management
L4 Steps18 across 6 phases
Decision Gates6 (all with iteration loops)
Exceptions12 documented

Swim Lanes (Roles)

Flight Dispatch Systems Administrator
Flight Dispatcher
Captain / First Officer

Systems & Tools

SITA WorldBit AFTN GatewayHoneywell GoDirect Flight BriefJeppesen FliteDeck Pro (Dispatcher Module)NAVBLUE N-Flight PlusJeppesen eCharts / NavData ServiceJeppesen FliteDeck Pro (Crew EFB)SITA ACARS / Telex

Key Performance Indicators

Retrieve NOTAMs from FAA/ICAO AFTN networkNOTAM ingestion latency ≤5 min from issuance to system receipt
Parse and classify NOTAMs by type and locationNOTAM parse accuracy ≥99.5%; misclassification rate <0.5%
Validate NOTAM format completeness and decode Q-lineValidation cycle time ≤30 sec per NOTAM batch
Filter NOTAMs against active airline route networkFalse-positive NOTAM rate ≤10% (irrelevant NOTAMs passed to dispatchers)
Assign operational severity level to filtered NOTAMsCritical NOTAM identification accuracy ≥99.9%; missed critical NOTAM rate = 0
Determine if NOTAM affects operational route or airportEscalation decision cycle time ≤10 min per NOTAM batch review
Analyse runway and navaid availability constraintsConstraint analysis completion ≥2 hours before STD for all affected flights
Review AIP amendments and SUPs for permanent changesAIRAC cycle review completion within 24 hours of effective date; 0 missed effective-date changes

Airline-Specific Risks & Pain Points

FAA NOTAM System outages (e.g., Jan 2023 FAA NOTAM system failure grounding 10,000 flights) can break AFTN feed with no automatic failover to backup source
Legacy free-text NOTAM format (pre-ICAO Digital NOTAM standard) leads to high parse error rates, especially for non-standard national formats from international destinations
Incomplete Q-lines from some national NOTAM offices require manual correction, creating dispatcher workload spikes during high-NOTAM-volume periods (e.g., airshow TFRs, VIP TFRs)
Overly broad geographic filters result in NOTAM overload — dispatchers report reviewing 200–400 NOTAMs per long-haul release; filter tuning is manual and not route-aware
Automated severity scoring relies on Q-code purpose field, which is inconsistently applied by international NOTAM offices — human review remains mandatory for all Critical-category items
Dispatchers managing 30–50 concurrent flights face decision fatigue during high-tempo NOTAM periods; no AI-assisted triage available in current Jeppesen version

Inputs / Outputs

Primary InputContinuous AFTN/CIDIN feed from FAA NOTAM System (FNS) and ICAO NOF
Primary OutputArchived NOTAM audit trail; updated operational log with NOTAM-driven delay and re-route codes
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