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Process Flow Diagram (BPMN)

MR-03 BPMN diagram
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L4 Process Steps

StepStep NameRole / Swim LaneSystem InputOutputKPIDec?Exc?
Phase 1
1.1
Receive engine from aircraft and log induction Engine Shop Receiving Inspector AMOS by Swiss AviationSoftware Engine removal notification from line maintenance or heavy check Engine induction record with serial number, TSN, CSN, and removal reason Induction record created within 4 hours of engine receipt N N
1.2 Perform incoming borescope inspection of engine Engine Borescope Inspector (Part 145) AMOS by Swiss AviationSoftware Induction record, engine removal reason, last borescope findings Borescope inspection report with blade condition, FOD, and erosion findings Borescope inspection completed within 24 hours of induction; findings logged in AMOS within 2 hours of inspection N Y
1.3 Determine shop visit type and open work order Engine Shop Planning Engineer AMOS by Swiss AviationSoftware Borescope report, engine removal reason, performance trend data Shop visit classification (Performance Restoration, HSI, or On-Condition) and AMOS work order Work order opened and shop visit type confirmed within 8 hours of induction Y N
Phase 2
2.1
Disassemble engine modules per CMM procedures Engine Overhaul Mechanic (Part 145) AMOS by Swiss AviationSoftware AMOS work order, OEM Component Maintenance Manual (CMM), tooling list Disassembled engine modules staged for inspection; AMOS task cards signed off Module teardown completed within published CMM man-hour estimate ±10% N N
2.2 Inspect HPC, HPT, LPT, and fan modules Engine Inspector / NDT Level II AMOS by Swiss AviationSoftware Disassembled modules, OEM Airworthiness Limitations (AWL), AD compliance matrix Module inspection findings report; life-limited part (LLP) status updated in AMOS 100% LLP cycle verification against AMOS life-limit records; inspection findings report issued within 48 hours of module receipt N Y
2.3 Identify AD/SB compliance gaps and raise EOs Engine Planning Engineer AMOS by Swiss AviationSoftware Module inspection report, FAA AD database, OEM service bulletin index Engineering Orders (EOs) raised in AMOS for each open AD/SB; updated work scope Zero open mandatory ADs at engine release; all applicable SBs evaluated within 24 hours of findings report Y N
Phase 3
3.1
Classify parts as BER, serviceable, or repairable Engine Shop Planner AMOS by Swiss AviationSoftware Teardown findings report, OEM serviceability limits, repair cost benchmarks Parts disposition list with BER (Beyond Economic Repair), serviceable, and repair-route tags in AMOS Parts disposition completed within 48 hours of teardown; BER rate benchmarked at ≤15% of total parts count N Y
3.2 Check rotable parts availability in pool Engine Materials Controller Boeing Toolbox / CAMP Parts disposition list, rotable pool inventory records Availability confirmation or shortage list for critical engine parts Rotable pool fill rate ≥85% for engine shop demand; critical part shortage identified within 4 hours of disposition Y N
3.3 Raise purchase orders for parts shortages Engine Materials Controller SAP Ariba Shortage list from CAMP, approved vendor list (AVL), engine TAT deadline SAP Ariba purchase orders for parts; expected delivery dates entered in AMOS parts tracking PO raised within 8 hours of shortage confirmation; expedited orders for AOG parts placed within 2 hours N Y
Phase 4
4.1
Repair and overhaul modules per CMM Engine Overhaul Mechanic (Part 145) AMOS by Swiss AviationSoftware Module inspection report, EOs, CMM repair procedures, serviceable replacement parts Repaired modules with AMOS task cards signed; NDT records attached Repair man-hours within ±15% of AMOS work-order estimate; first-pass quality rate ≥92% N Y
4.2 Apply approved modifications and service bulletins Engine Planning Engineer AMOS by Swiss AviationSoftware Open SB list from Step 2.3, OEM modification kits, Engineering Orders Modification compliance records in AMOS; updated engine configuration baseline 100% mandatory SB incorporation confirmed before assembly; optional SB cost/benefit review completed within 4 hours N N
4.3 Reassemble engine and verify build standard Engine Overhaul Mechanic (Part 145) AMOS by Swiss AviationSoftware Repaired and serviceable modules, torque specifications, build standard document Fully assembled engine; AMOS build record with component serial numbers and final configuration Assembly completed within 48 hours of all parts arrival; dimensional check non-conformance rate ≤5% Y Y
Phase 5
5.1
Install engine on test cell and configure parameters Test Cell Engineer Trax (MRO Software) Assembled engine, test cell acceptance test procedure (ATP), engine spec sheet Engine installed on test cell; baseline parameters configured in Trax test run record Test cell installation completed within 4 hours; test cell utilisation rate ≥80% N N
5.2 Run engine acceptance test per ECTM limits Test Cell Engineer Trax (MRO Software) OEM Acceptance Test Procedure (ATP), Engine Condition Trend Monitoring (ECTM) limits, test cell instrumentation data Test run data report: EGT margin, fuel flow, vibration, oil consumption vs. OEM limits EGT margin ≥25°C at end-of-test; vibration ≤0.5 in/sec; oil consumption ≤0.5 qt/hr Y Y
Phase 6
6.1
Complete FAA 8130-3 / EASA Form 1 release docs Authorised Release Certificate Signatory (Part 145) AMOS by Swiss AviationSoftware Test cell certification, AMOS work order completion data, AD/SB compliance records FAA 8130-3 or EASA Form 1 Authorised Release Certificate; closed AMOS work order Release documentation completed within 8 hours of test cell sign-off; zero documentation deficiencies at FAA/EASA audit N Y
6.2 Update engine life history and rotable records Engine Records Administrator Boeing Toolbox / CAMP Closed AMOS work order, LLP cycle updates, modification compliance records Updated engine life history in CAMP; rotable pool inventory record updated with new TSO/CSO Engine history updated within 4 hours of work order closure; LLP discrepancy rate ≤0.1% at next audit N N
6.3 Obtain QA airworthiness release approval Quality Assurance Manager (Part 145) AMOS by Swiss AviationSoftware Complete AMOS work order, release certificate, CAMP history update confirmation QA-signed airworthiness release; engine cleared for return to rotable pool or direct fitment QA release granted within 4 hours of documentation package submission; zero engines released with open corrective actions Y N
6.4 Return engine to rotable pool and notify planning Engine Shop Manager AMOS by Swiss AviationSoftware QA airworthiness release, engine storage requirements, fleet demand forecast Engine tagged serviceable in AMOS rotable pool; network planning team notified of availability Engine available in rotable pool within 2 hours of QA release; total shop visit TAT vs. target reported monthly N N
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Process Attributes

Identification

Process IDMR-03
L1 DomainMaintenance, Repair & Overhaul
L2 ProcessEngine & Component Shop
L3 NameEngine Shop Maintenance Management
L4 Steps18 across 6 phases
Decision Gates6 (all with iteration loops)
Exceptions8 documented

Swim Lanes (Roles)

Engine Shop Receiving Inspector
Engine Borescope Inspector (Part 145)
Engine Shop Planning Engineer
Engine Overhaul Mechanic (Part 145)
Engine Inspector / NDT Level II
Engine Planning Engineer
Engine Shop Planner
Engine Materials Controller
Test Cell Engineer
Authorised Release Certificate Signatory (Part 145)
Engine Records Administrator
Quality Assurance Manager (Part 145)
Engine Shop Manager

Systems & Tools

AMOS by Swiss AviationSoftwareBoeing Toolbox / CAMPSAP AribaTrax (MRO Software)

Key Performance Indicators

Receive engine from aircraft and log inductionInduction record created within 4 hours of engine receipt
Perform incoming borescope inspection of engineBorescope inspection completed within 24 hours of induction; findings logged in AMOS within 2 hours of inspection
Determine shop visit type and open work orderWork order opened and shop visit type confirmed within 8 hours of induction
Disassemble engine modules per CMM proceduresModule teardown completed within published CMM man-hour estimate ±10%
Inspect HPC, HPT, LPT, and fan modules100% LLP cycle verification against AMOS life-limit records; inspection findings report issued within 48 hours of module receipt
Identify AD/SB compliance gaps and raise EOsZero open mandatory ADs at engine release; all applicable SBs evaluated within 24 hours of findings report
Classify parts as BER, serviceable, or repairableParts disposition completed within 48 hours of teardown; BER rate benchmarked at ≤15% of total parts count
Check rotable parts availability in poolRotable pool fill rate ≥85% for engine shop demand; critical part shortage identified within 4 hours of disposition

Airline-Specific Risks & Pain Points

Incomplete removal documentation from line stations delays accurate TSN/CSN capture, risking life-limit tracking errors in AMOS
FOD damage discovered at induction not captured in aircraft logbook leads to retroactive safety investigations under FAR Part 43.9 and delays work scope confirmation
Performance trend data from on-wing ACARS monitoring (SITA ACARS) may not sync to AMOS automatically, forcing manual EGT margin entry and introducing transcription errors
OEM CMM revision cycle (Boeing/CFM/GE) lags regulatory changes; AMOS document revision alerts can be suppressed by users, risking use of superseded procedures
LLP cycle counter discrepancies between AMOS and Boeing Toolbox / CAMP cause certification holds; reconciliation requires manual cross-check, averaging 6–8 hours per engine
FAA AD compliance is checked against AMOS AD library which requires manual updates; a delayed AD import (>30 days) creates regulatory exposure under FAR Part 91.409 and Part 43 Appendix D

Inputs / Outputs

Primary InputEngine removal notification from line maintenance or heavy check
Primary OutputEngine tagged serviceable in AMOS rotable pool; network planning team notified of availability
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