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Process Flow Diagram (BPMN)

NP-SP-05 BPMN diagram
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L4 Process Steps

StepStep NameRole / Swim LaneSystem InputOutputKPIDec?Exc?
Phase 1
1.1
Identify codeshare & interline partner candidates Alliance & Partnership Manager OAG Schedule Analyser Network gap analysis, O&D demand data, commercial strategy brief Ranked partner shortlist with O&D overlap scores Min 5 candidate partners assessed per planning cycle N N
1.2 Analyse partner O&D network overlap and revenue potential Network Planning Analyst Amadeus SkyCAST Partner SSIM schedule, OAG market share data, own O&D traffic database Revenue opportunity model: incremental pax and yield per route Projected incremental load factor contribution ≥3 ppts on thin O&D routes N N
1.3 Verify IIA and SPA agreement status with legal Interline Agreements Specialist SAP S/4HANA Finance (FI/CO) Partner carrier code, IATA IIA registry extract Agreement status confirmation (IIA active / SPA in place / none) Agreement status verified within 2 business days of partner selection Y Y
Phase 2
2.1
Request SSIM schedule data feed from partner airline Schedule Coordination Analyst Amadeus SkyWORKS Partner carrier approval, IATA SSIM Chapter 7 format specification Received partner SSIM file imported into SkyWORKS schedule database SSIM file received and validated within 5 business days of partner agreement N Y
2.2 Validate connection times against airport MCT tables Schedule Coordination Analyst Amadeus SkyWORKS Partner SSIM flights, own schedule, IATA MCT database per airport MCT compliance report: list of connections meeting/failing minimum connect time 100% of proposed connect itineraries MCT-compliant before GDS loading Y Y
2.3 Resolve schedule conflicts via SSIM SCR negotiation Schedule Coordination Analyst Amadeus SkyWORKS MCT non-compliance list, partner contact, SSIM SCR message format Revised partner or own schedule achieving MCT compliance Schedule conflicts resolved within 10 business days; <5% of proposed connections requiring rescheduling N Y
2.4 Confirm aligned codeshare schedule and flight numbering Network Planning Manager Amadeus SkyWORKS MCT-compliant schedule, codeshare designator allocation (IATA two-letter code) Confirmed codeshare flight number series filed in SkyWORKS Codeshare flight numbers registered with IATA within 7 days of schedule confirmation N N
Phase 3
3.1
Configure block-space or free-sale inventory allocation Revenue Management Analyst Amadeus Altea PSS Confirmed codeshare schedule, capacity agreement (block vs free-sale terms) Inventory allocation rules loaded into Altéa PSS for codeshare flight numbers Block-space utilisation target ≥70% within 30 days of schedule launch N Y
3.2 File interline prorate and SPA agreements via ATPCO Interline Agreements Specialist ATPCO Bilateral prorate formula, revenue split percentage, SPA effective date Published ATPCO prorate agreement record accessible by all GDS and PSS ATPCO filing effective within 24 hours of D-1 activation date; 0 unpriced itineraries at launch N Y
3.3 Validate fare combinability and through-fare rules in PSS Fares & Pricing Analyst Amadeus Altea PSS ATPCO prorate records, own published fares, partner fare tariff Validated combinability matrix: list of valid fare combinations per O&D 100% of marketed O&D pairs have at least one priceable interline itinerary at launch Y Y
Phase 4
4.1
Load codeshare designators into GDS participant tables Distribution & GDS Analyst Sabre GDS Confirmed codeshare flight numbers, operating carrier codes, effective/discontinue dates Codeshare flights live in Sabre, Travelport, and Amadeus GDS participant tables GDS loading complete ≥14 days before first codeshare departure N Y
4.2 Validate end-to-end booking and ticketing path in GDS Distribution & GDS Analyst Travelport GDS Live GDS participant table entries, test PNR scenario set UAT sign-off: booking, pricing, and ticketing confirmed for all O&D pairs Zero pricing errors in UAT across 100% of marketed O&D pairs before go-live Y Y
4.3 Activate NDC API connection for partner direct-channel booking Digital Distribution Manager NDC API Gateway Partner NDC Level 3 certification status, API credential exchange Live NDC offers including codeshare itineraries available via partner direct channel NDC channel contributing ≥10% of codeshare bookings within 90 days of launch N Y
Phase 5
5.1
Brief operations and customer service on interline procedures Ground Operations Manager SITA Airport Management System (AMS) Codeshare operating procedures manual, baggage interline agreement, reaccommodation policy Briefed airport teams; interline baggage rules loaded into SITA AMS 100% of affected airport stations briefed ≥7 days before first codeshare departure N N
5.2 Monitor codeshare booking ramp-up and yield metrics Revenue Management Analyst Amadeus Revenue Management (NRM) Daily PNR booking data, codeshare flight segment reports from Altéa Weekly performance dashboard: pax volume, yield, load factor by O&D and partner Codeshare load factor ≥70% by week 4 post-launch; interline yield within 5% of target prorate Y N
5.3 Conduct 90-day post-launch performance review Network Planning Manager Amadeus SkyCAST 90-day pax and revenue actuals, prorate settlement statements, partner capacity data Performance review report with recommendations: expand, renegotiate, or discontinue Incremental revenue per ASK (RASK) contribution ≥2% above baseline on target O&D pairs Y N
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Process Attributes

Identification

Process IDNP-SP-05
L1 DomainNetwork Planning & Scheduling
L2 ProcessSchedule Planning
L3 NameCodeshare & Interline Schedule Planning
L4 Steps16 across 5 phases
Decision Gates6 (all with iteration loops)
Exceptions10 documented

Swim Lanes (Roles)

Alliance & Partnership Manager
Network Planning Analyst
Interline Agreements Specialist
Schedule Coordination Analyst
Network Planning Manager
Revenue Management Analyst
Fares & Pricing Analyst
Distribution & GDS Analyst
Digital Distribution Manager
Ground Operations Manager

Systems & Tools

OAG Schedule AnalyserAmadeus SkyCASTSAP S/4HANA Finance (FI/CO)Amadeus SkyWORKSAmadeus Altea PSSATPCOSabre GDSTravelport GDSNDC API GatewaySITA Airport Management System (AMS)Amadeus Revenue Management (NRM)

Key Performance Indicators

Identify codeshare & interline partner candidatesMin 5 candidate partners assessed per planning cycle
Analyse partner O&D network overlap and revenue potentialProjected incremental load factor contribution ≥3 ppts on thin O&D routes
Verify IIA and SPA agreement status with legalAgreement status verified within 2 business days of partner selection
Request SSIM schedule data feed from partner airlineSSIM file received and validated within 5 business days of partner agreement
Validate connection times against airport MCT tables100% of proposed connect itineraries MCT-compliant before GDS loading
Resolve schedule conflicts via SSIM SCR negotiationSchedule conflicts resolved within 10 business days; <5% of proposed connections requiring rescheduling
Confirm aligned codeshare schedule and flight numberingCodeshare flight numbers registered with IATA within 7 days of schedule confirmation
Configure block-space or free-sale inventory allocationBlock-space utilisation target ≥70% within 30 days of schedule launch

Airline-Specific Risks & Pain Points

OAG data latency (updated weekly) may miss recent partner schedule changes; analysts must cross-check with SSIM direct feeds
SkyCAST O&D demand models assume point-to-point flows; interline connecting itineraries require manual traffic splitting adjustments
IATA IIA registry updates lag actual bilateral negotiations by up to 30 days; expired SPAs may not be flagged in the finance system
Non-IATA partners (charter, regional) may supply non-standard SSIM variants requiring manual field mapping before SkyWORKS can import
MCT tables vary by terminal and domestic/international split; SkyWORKS uses airport-level MCTs and may not reflect terminal reassignments after gate changes
Partner airlines prioritise own network optimisation; schedule adjustment requests are often rejected or delayed beyond SSIM submission deadlines (D-180)

Inputs / Outputs

Primary InputNetwork gap analysis, O&D demand data, commercial strategy brief
Primary OutputPerformance review report with recommendations: expand, renegotiate, or discontinue
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