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Process Flow Diagram (BPMN)

NP-SP-10 BPMN diagram
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L4 Process Steps

StepStep NameRole / Swim LaneSystem InputOutputKPIDec?Exc?
Phase 1
1.1
Confirm seasonal schedule freeze milestone Senior Network Planner Amadeus SkyWORKS Seasonal schedule deadline calendar; IATA scheduling conference date Freeze confirmation memo; SkyWORKS workspace locked for SSIM export Schedule frozen ≥8 weeks before IATA seasonal deadline Y N
1.2 Extract full flight schedule from SkyWORKS Schedule Data Analyst Amadeus SkyWORKS Confirmed schedule freeze; all routes with equipment assignments and frequency patterns Raw schedule export file (flights, equipment ICAO codes, times, frequencies, cabin configs) Extract completeness ≥99.5% of scheduled flight legs N N
1.3 Validate schedule data completeness and codes Schedule Data Analyst Amadeus SkyWORKS Raw schedule export file Validated schedule dataset with exception log of missing or invalid fields Data quality score ≥99% (missing or invalid fields <1% of records) Y Y
Phase 2
2.1
Generate SSIM Chapter 7 format file Schedule Systems Engineer Amadeus SkyWORKS Validated schedule dataset SSIM Chapter 7 formatted file with header, record types 1–4, and trailer File generated within 4 business hours of schedule freeze confirmation N N
2.2 Run IATA SSIM syntax and schema validation Schedule Systems Engineer Amadeus SkyWORKS SSIM Chapter 7 file Validation report: pass/fail status with line-level error list Zero critical format errors before external submission Y Y
2.3 Correct SSIM format errors and re-validate Schedule Data Analyst Amadeus SkyWORKS Validation error report with line references Corrected and revalidated SSIM file cleared for distribution Error resolution cycle completed within 2 business days N N
Phase 3
3.1
Identify slot-controlled airports in schedule Slot Coordinator IATA WSG Slot Portal Validated SSIM file; IATA Level 2 and Level 3 coordinated airport register Slot request list by airport, season, and designated coordinator body Slot request list submitted ≥4 weeks before IATA scheduling conference N N
3.2 Submit slot requests to airport coordinators Slot Coordinator IATA WSG Slot Portal Slot request list; SSIM extract for the relevant airports SLOT/S2 and SAL messages submitted to ACL (UK), COHOR (France), FAA ATCSCC (US), and regional bodies Submission acknowledgement received from all coordinators within 5 business days Y Y
3.3 Reconcile slot confirmations against requests Slot Coordinator IATA WSG Slot Portal Coordinator confirmation messages; original slot request register Reconciliation report: confirmed vs. requested vs. denied slots with variance analysis Slot hit rate ≥90% of requested times within ±30 minutes Y Y
Phase 4
4.1
Transmit SSIM to Sabre Schedule Distribution Distribution Analyst Sabre Schedule Distribution System (SDS) Validated and slot-reconciled SSIM file Sabre SDS ingest confirmation receipt with processing timestamp Sabre display accuracy ≥99% within 48 hours of transmission N N
4.2 Transmit SSIM to Amadeus and Travelport GDS Distribution Analyst Amadeus GDS / Travelport GDS Validated SSIM file GDS ingest confirmation receipts from Amadeus and Travelport Display accuracy ≥99% within 48 hours on both GDS platforms N N
4.3 Distribute schedule data to OAG and Cirium Distribution Analyst OAG Schedule Analyser Validated SSIM file OAG and Cirium data feed ingest acknowledgements Schedule data live on OAG and Cirium within 72 hours of SSIM receipt N N
4.4 Verify GDS schedule display accuracy post-load Distribution Quality Analyst Sabre GDS / Amadeus GDS Submitted SSIM file; post-load GDS availability and schedule displays Display verification report: error rate by flight, equipment, and booking class GDS display error rate <0.5% across sampled flights Y Y
Phase 5
5.1
Distribute SSIM to codeshare and interline partners Alliance Operations Analyst SITA STB (Schedule Transfer Bridge) Validated SSIM file; interline and codeshare partner agreement register SSIM sub-files transmitted to each codeshare and interline partner via SITA STB Partner receipt confirmation received within 48 hours for ≥95% of partners N Y
5.2 Notify airports of schedule via IATA AHM 090 Airport Operations Coordinator SITA AMS (Airport Management System) Final confirmed schedule with slot allocations AHM 090 schedule notification messages transmitted to all served airports Airport acknowledgement received from ≥95% of notified airports within 5 business days N N
Phase 6
6.1
Archive versioned SSIM with change log Schedule Data Analyst AWS S3 Final SSIM file; amendment history register Versioned SSIM archive in AWS S3 with structured change log (season, date, amendment number, changed flights) 100% version retention; any historical SSIM retrievable within 1 business hour N N
6.2 Manage mid-season SSIM amendment cycle Schedule Data Analyst Amadeus SkyWORKS Network change requests; schedule irregularity reports; commercial re-routing decisions Amendment SSIM file; updated GDS displays; re-notified partners and airports Full amendment cycle (generate → validate → distribute → verify) completed within 5 business days Y Y
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Process Attributes

Identification

Process IDNP-SP-10
L1 DomainNetwork Planning & Scheduling
L2 ProcessSchedule Planning
L3 NameSSIM File Management & Distribution
L4 Steps17 across 6 phases
Decision Gates7 (all with iteration loops)
Exceptions7 documented

Swim Lanes (Roles)

Senior Network Planner
Schedule Data Analyst
Schedule Systems Engineer
Slot Coordinator
Distribution Analyst
Distribution Quality Analyst
Alliance Operations Analyst
Airport Operations Coordinator

Systems & Tools

Amadeus SkyWORKSIATA WSG Slot PortalSabre Schedule Distribution System (SDS)Amadeus GDS / Travelport GDSOAG Schedule AnalyserSabre GDS / Amadeus GDSSITA STB (Schedule Transfer Bridge)SITA AMS (Airport Management System)AWS S3

Key Performance Indicators

Confirm seasonal schedule freeze milestoneSchedule frozen ≥8 weeks before IATA seasonal deadline
Extract full flight schedule from SkyWORKSExtract completeness ≥99.5% of scheduled flight legs
Validate schedule data completeness and codesData quality score ≥99% (missing or invalid fields <1% of records)
Generate SSIM Chapter 7 format fileFile generated within 4 business hours of schedule freeze confirmation
Run IATA SSIM syntax and schema validationZero critical format errors before external submission
Correct SSIM format errors and re-validateError resolution cycle completed within 2 business days
Identify slot-controlled airports in scheduleSlot request list submitted ≥4 weeks before IATA scheduling conference
Submit slot requests to airport coordinatorsSubmission acknowledgement received from all coordinators within 5 business days

Airline-Specific Risks & Pain Points

SkyWORKS freeze locks the shared planning workspace; late changes require an emergency amendment process that triggers full GDS re-distribution
SkyWORKS export occasionally omits wet-lease and codeshare-operated segments, requiring manual reconciliation before SSIM generation
Missing IATA airport codes or unrecognised aircraft ICAO type codes cause SSIM Chapter 7 format rejection at downstream GDS ingestion
SkyWORKS SSIM output does not include non-IATA member charter operations; manual record append required, increasing error risk
SkyWORKS embedded IATA SSIM validator version lags IATA annual publication cycle by up to 6 months, causing false positives on new record type extensions requiring manual sign-off
Iterative correction loops frequently triggered by aircraft sub-fleet code changes (e.g. 73H vs 73W); no automated mapping maintained between SkyWORKS fleet types and SSIM equipment codes

Inputs / Outputs

Primary InputSeasonal schedule deadline calendar; IATA scheduling conference date
Primary OutputAmendment SSIM file; updated GDS displays; re-notified partners and airports
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