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EA EA-10 — Commercial, Pricing & Customer Service Architecture

System landscape and data flows across Commercial, Pricing & Customer Service for a US Class I freight railroad, Union Pacific archetype

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EA-10 Commercial, Pricing & Customer Service Architecture

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📋 Diagram Details
Diagram IDEA-10
TitleCommercial, Pricing & Customer Service Architecture
L1 Domain💰 Commercial, Pricing & Customer Service
ScopeSystem landscape and data flows across Commercial, Pricing & Customer Service for a US Class I freight railroad, Union Pacific archetype
Key SystemsLoup Logistics ShipmentVision up.com NetControl I-ETMS Umler PS Technology EHMS
DescriptionThe Commercial, Pricing & Customer Service Architecture for a US Class I freight railroad, Union Pacific archetype, integrates various systems to manage customer interactions, pricing, logistics, and interline operations. Key components include Loup Logistics for shipment tracking, ShipmentVision for real-time visibility, and the UP customer portal (up.com) for secure access. The architecture also leverages NetControl for service design, I-ETMS for train management, Umler for equipment registration, PS Technology for crew systems, EHMS for equipment health monitoring, TRAIN II for information networks, CHARM for car hire accounting, and the Interline Settlement System for financial exchanges.
Independently compiled from public sources. Not affiliated with, sponsored by, or endorsed by Union Pacific or any other railroad. Illustrative of US Class I practice; every system, regulation, role and metric named here traces to a sourced entry in registries/.