RR-09 RR-09-01-02 — Intermodal Gate (ingate/outgate)
This process describes the operations at an intermodal gate for handling inbound and outbound containers, ensuring compliance with safety regulations, efficient handling, and accurate documentation.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-01-02 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Intermodal Gate (ingate/outgate) |
| Trigger | The arrival of a train carrying intermodal containers or the notification that a train is ready to depart with loaded containers. |
| Outcome | Successful completion results in the safe transfer of containers from the train to storage or vice versa, accurate documentation, and timely departure/arrival of trains. |
| Systems | NetControl UPGo EMP and UMAX container fleets TRAIN II |
| Regulatory Hooks | 49 CFR Part 232 C-TPAT AAR Interchange Rules 49 U.S.C. § 21103 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Train Arrival Notification | Train Dispatcher | NetControl | Train arrival notification from the Harriman Dispatching Center | Updated train schedule in NetControl | Train arrival within 5 minutes of scheduled time | Delays in train arrival notifications | N | Y |
| 1.2 | Gate Access Request | Intermodal Terminal Manager | UPGo | Train arrival notification | Access request to the intermodal gate | Gate access granted within 3 minutes of train arrival | Delays in granting gate access | N | Y |
| 1.3 | Container Verification | Crane/Lift Operator | EMP and UMAX container fleets | Train manifest | Verified container list | 100% accuracy in container verification | Incorrect container handling | N | Y |
| 1.4 | Container Unloading | Crane/Lift Operator | EMP and UMAX container fleets | Verified container list | Unloaded containers ready for storage | Containers unloaded within 2 hours of train arrival | Slow unloading process | N | Y |
| 1.5 | Container Storage Assignment | Intermodal Terminal Manager | UPGo | Unloaded container list | Storage assignment for containers | Containers assigned to storage within 30 minutes of unloading | Inefficient storage assignment | N | Y |
| 1.6 | Container Loading | Crane/Lift Operator | EMP and UMAX container fleets | Storage assignment for containers | Loaded train with containers | Containers loaded within 2 hours of storage assignment | Slow loading process | N | Y |
| 1.7 | Train Departure Notification | Train Dispatcher | NetControl | Loaded train with containers | Departure notification to the Harriman Dispatching Center | Train departure within 5 minutes of scheduled time | Delays in train departure notifications | N | Y |
| 1.8 | Container Documentation | AVP Marketing and Sales (intermodal) | TRAIN II | Train manifest and container details | Completed documentation for containers | 100% accurate documentation within 30 minutes of train departure | Inaccurate or delayed documentation | N | Y |
| 1.9 | Container Security Check | Car Inspector (Carman) | C-TPAT | Loaded train with containers | Security clearance for the train | 100% security checks passed within 30 minutes of departure | Failed security checks | Y | Y |
| 1.10 | Final Gate Exit | Intermodal Terminal Manager | UPGo | Security clearance for the train | Train cleared to exit the gate | Gate exit within 5 minutes of security clearance | Delays in granting gate exit | N | Y |
| 1.11 | Container Status Update | Intermodal Terminal Manager | UPGo | Train departure notification | Updated container status in UPGo | Container status updated within 10 minutes of train departure | Delayed status updates | N | Y |
| 1.12 | Post-Departure Review | Intermodal Terminal Manager | UPGo | Train departure details and container statuses | Review report for the day's operations | Daily review completed within 1 hour of train departure | Incomplete or inaccurate reviews | N | Y |
📊 KPIs & Risk Register
KPIs
Train arrival within 5 minutes of scheduled time Gate access granted within 3 minutes of train arrival 100% accuracy in container verification Containers unloaded within 2 hours of train arrival Containers assigned to storage within 30 minutes of unloading Containers loaded within 2 hours of storage assignment Train departure within 5 minutes of scheduled time 100% accurate documentation within 30 minutes of train departure 100% security checks passed within 30 minutes of departure Gate exit within 5 minutes of security clearance
Key Risks
Incorrect container handling leading to damage or loss Security breaches during the transfer process Inaccurate documentation causing delays in customs clearance Delays in train arrival or departure affecting overall operations Slow loading and unloading processes impacting terminal efficiency
Swim Lanes
Train Dispatcher · 1.1, 1.7 Intermodal Terminal Manager · 1.2, 1.5, 1.8, 1.10, 1.11, 1.12 Crane/Lift Operator · 1.3, 1.4, 1.6 AVP Marketing and Sales (intermodal) · 1.8 Car Inspector (Carman) · 1.9