RR-09 RR-09-03-02 — Intermodal Train Build and Loading Plan
This process involves the planning and execution of building and loading an intermodal train at various terminals, ensuring compliance with safety regulations and optimizing operational efficiency.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-03-02 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Intermodal Train Build and Loading Plan |
| Trigger | Receipt of a customer order for an intermodal shipment or notification from the Harriman Dispatching Center about available resources and schedules. |
| Outcome | A fully loaded intermodal train ready to depart on its scheduled route, with all containers properly secured and documented. |
| Systems | UPGo EMP and UMAX container fleets ICTF (Intermodal Container Transfer Facility) NetControl (service design use) I-ETMS (Interoperable Electronic Train Management System) EHMS (Equipment Health Management System) CHARM (Car Hire Accounting Rate Master) Interline Settlement System (ISS) / Switching Settlement Data Exchange (SSDX) / Car Hire Data Exchange (CHDX) up.com customer portal |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Order Receipt and Planning | Intermodal Terminal Manager | UPGo | Customer order details | Train build plan | Order processing time within 4 hours | Inaccurate customer data leading to delays | Y | N |
| 1.2 | Container Allocation | Intermodal Terminal Manager | EMP and UMAX container fleets | Train build plan | Container allocation list | Containers allocated within 2 hours of order receipt | Insufficient available containers | Y | N |
| 1.3 | Loading Plan Preparation | Intermodal Terminal Manager | ICTF (Intermodal Container Transfer Facility) | Container allocation list | Detailed loading plan | Loading plan prepared within 1 hour of container allocation | Complexity in handling different types of containers | Y | N |
| 1.4 | Container Loading | Crane/Lift Operator | ICTF (Intermodal Container Transfer Facility) | Detailed loading plan | Loaded train | Containers loaded within 8 hours of plan preparation | Mechanical issues with lifting equipment | Y | Y |
| 1.5 | Train Inspection | Car Inspector (Carman) | EHMS (Equipment Health Management System) | Loaded train | Inspection report | Inspection completed within 2 hours of loading | Hidden defects not detected | Y | Y |
| 1.6 | Train Departure Preparation | Yardmaster | NetControl (service design use) | Inspection report | Departure instructions | Train ready for departure within 1 hour of inspection | Incorrect train configuration | Y | N |
| 1.7 | Train Departure | Train Dispatcher | I-ETMS (Interoperable Electronic Train Management System) | Departure instructions | Train departure confirmation | Train departs on time | Traffic congestion causing delays | Y | N |
| 1.8 | Post-Departure Monitoring | Control Operator | I-ETMS (Interoperable Electronic Train Management System) | Train departure confirmation | Operational status report | No major incidents during the first 2 hours of travel | Unexpected issues on the track | Y | Y |
| 1.9 | Settlement Preparation | BCO (Beneficial Cargo Owner) | Interline Settlement System (ISS) / Switching Settlement Data Exchange (SSDX) / Car Hire Data Exchange (CHDX) | Operational status report | Settlement data | Settlement data prepared within 24 hours of departure | Complexity in handling international transactions | Y | N |
| 1.10 | Final Documentation | Intermodal Terminal Manager | CHARM (Car Hire Accounting Rate Master) | Settlement data | Final documentation | Documentation completed within 48 hours of departure | Data entry errors | Y | N |
| 1.11 | Customer Notification | AVP Marketing and Sales (intermodal) | up.com customer portal | Final documentation | Customer notification | Notification sent within 24 hours of completion | Communication issues with customers | Y | N |
| 1.12 | Process Review and Improvement | Service Design / Network Planning Analyst | NetControl (service design use) | Customer notification | Improvement plan | Review completed within 7 days of process completion | Lack of feedback mechanisms | Y | N |
📊 KPIs & Risk Register
KPIs
Order processing time within 4 hours Containers allocated within 2 hours of order receipt Loading plan prepared within 1 hour of container allocation Containers loaded within 8 hours of plan preparation Inspection completed within 2 hours of loading Train ready for departure within 1 hour of inspection Train departs on time No major incidents during the first 2 hours of travel Settlement data prepared within 24 hours of departure Documentation completed within 48 hours of departure Notification sent within 24 hours of completion Review completed within 7 days of process completion
Key Risks
Air brake test defect released to the road Insufficient available containers Complexity in handling different types of containers Unexpected issues on the track Data entry errors
Swim Lanes
Intermodal Terminal Manager · 1.1, 1.2, 1.3, 1.6, 1.9, 1.10, 1.11, 1.12 Crane/Lift Operator · 1.4 Car Inspector (Carman) · 1.5 Yardmaster · 1.6 Train Dispatcher · 1.7 Control Operator · 1.8 BCO (Beneficial Cargo Owner) · 1.9 AVP Marketing and Sales (intermodal) · 1.11 Service Design / Network Planning Analyst · 1.12