RR-07 RR-07-08-01 — Grade Crossing Public Safety Outreach
This process outlines the steps for conducting grade crossing public safety outreach activities by a US Class I freight railroad, focusing on enhancing awareness and compliance among local communities and stakeholders.
🗺 BPMN Process Flow
Click diagram to zoom & pan • Scroll to zoom • Drag to pan • Download SVG
📋 Process Attributes
| Process ID | RR-07-08-01 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | Safety & Regulatory Compliance |
| L2 Process Group | Grade Crossing Public Safety Outreach |
| Trigger | Initiated by the Chief Safety Officer or VP Safety upon identification of a need for increased grade crossing safety efforts based on data from GCOR, C3RS, and other relevant systems. |
| Outcome | Successful completion results in improved public safety around grade crossings, reduced incidents, and enhanced compliance with regulatory requirements. |
| Systems | NetControl I-ETMS GCOR C3RS Umler CHARM |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Identify Grade Crossing Locations | Chief Safety Officer / VP Safety | GCOR, C3RS | Historical incident data, community feedback | Grade crossing risk assessment report | Number of high-risk grade crossings identified | Accurate identification and prioritization of high-risk locations | Y | N |
| 1.2 | Develop Outreach Plan | Rules Instructor / Rules Officer | NetControl, I-ETMS | Grade crossing risk assessment report | Outreach plan with specific activities and timelines | Number of outreach activities planned per grade crossing | Balancing resources across multiple high-risk locations | Y | N |
| 1.3 | Coordinate with Local Authorities | Chief Dispatcher | Harriman Dispatching Center, PS Technology | Outreach plan | Coordination memo and schedule | Number of local authorities engaged per grade crossing | Effective communication and collaboration with multiple stakeholders | Y | N |
| 1.4 | Conduct Public Meetings | Train Dispatcher, Control Operator | NetControl, I-ETMS | Coordination memo and schedule | Meeting attendance report | Average attendance rate at public meetings | Low community engagement and participation | Y | N |
| 1.5 | Distribute Safety Materials | Switchman/Switch Foreman, Car Inspector (Carman) | Umler, CHARM | Outreach plan | Distribution report | Number of safety materials distributed per grade crossing | Ensuring all relevant parties receive the correct information | Y | N |
| 1.6 | Monitor and Report Progress | Efficiency Testing Officer | GCOR, C3RS | Outreach plan activities | Progress report | Percentage of outreach activities completed on time | Tracking and reporting on multiple concurrent activities | Y | N |
| 1.7 | Review and Adjust Plan | Chief Safety Officer / VP Safety | GCOR, C3RS | Progress report | Adjusted outreach plan | Number of adjustments made to the outreach plan | Adapting the plan based on real-time feedback and data | Y | N |
| 1.8 | Evaluate Effectiveness | Rules Officer, Efficiency Testing Officer | GCOR, C3RS | Final outreach report | Effectiveness evaluation report | Reduction in grade crossing incidents post-outreach | Measuring the impact of outreach efforts on safety | Y | N |
| 1.9 | Report to Stakeholders | Chairman, President and CEO | TRAIN II, EHMS | Effectiveness evaluation report | Stakeholder report | Number of stakeholders informed about outreach results | Communicating complex data to non-technical stakeholders | Y | N |
| 1.10 | Plan Continuous Improvement | Chief Safety Officer / VP Safety | GCOR, C3RS | Stakeholder report | Continuous improvement plan | Number of continuous improvement initiatives identified | Identifying areas for ongoing enhancement and sustainability | Y | N |
📊 KPIs & Risk Register
KPIs
Number of high-risk grade crossings identified Number of outreach activities planned per grade crossing Average attendance rate at public meetings Number of safety materials distributed per grade crossing Percentage of outreach activities completed on time Reduction in grade crossing incidents post-outreach Number of stakeholders informed about outreach results Number of continuous improvement initiatives identified
Key Risks
Inadequate community engagement leading to low participation rates Miscommunication or coordination issues among stakeholders Failure to distribute safety materials effectively Insufficient data collection and analysis for plan adjustments Lack of measurable impact on grade crossing incidents
Swim Lanes
Chief Safety Officer / VP Safety · 1.1, 1.6, 1.7, 1.9, 1.10 Rules Instructor / Rules Officer · 1.2, 1.8 Chief Dispatcher · 1.3 Train Dispatcher, Control Operator · 1.4 Switchman/Switch Foreman, Car Inspector (Carman) · 1.5 Efficiency Testing Officer · 1.6, 1.8