RR-14 RR-14-02-01 — Training Academy and Simulator Programs
The Training Academy and Simulator Programs Process 01 involves the recruitment, initial training, and certification of new employees for various roles within the US Class I freight railroad. This process ensures that new hires are proficient in their respective duties before they are deployed on the mainline.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-14-02-01 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | HR, Labor Relations & Training |
| L2 Process Group | Training Academy and Simulator Programs |
| Trigger | New employee recruitment through HR processes |
| Outcome | Certified and ready-to-deploy new employees across various operational roles |
| Systems | NetControl I-ETMS Mobile classroom training trailers |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Recruitment and Initial Screening | Labor Relations Officer | NetControl | Job postings, resumes, interview results | Qualified candidate list | Time to fill position within 30 days | Difficulty in attracting qualified candidates | Y | N |
| 1.2 | Orientation and Safety Training | Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Qualified candidate list | Completed orientation and safety training records | 100% completion rate of orientation within 5 days | High dropout rates during initial training | N | Y |
| 1.3 | Technical Training in Simulator | Training Instructor (TE&Y / mobile classroom) | I-ETMS | Completed orientation records | Simulator training completion certificates | Average simulator score above 80% | Technical issues with simulators affecting training | Y | N |
| 1.4 | Field Training Assignment | Train Dispatcher | NetControl | Simulator training completion certificates | Field training assignment orders | Average field training duration of 2 weeks per role | Inadequate supervision during field training | N | Y |
| 1.5 | On-the-Job Training and Mentorship | Senior Locomotive Engineer, Yardmaster | NetControl | Field training assignment orders | Mentorship logs and performance evaluations | 90% positive mentorship feedback from senior staff | Lack of experienced mentors for all roles | Y | N |
| 1.6 | Final Evaluation and Certification | Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Mentorship logs and performance evaluations | Certification of readiness for deployment | 100% certification rate within 4 weeks of field training | Delays in certification due to performance issues | N | Y |
📊 KPIs & Risk Register
KPIs
Time to fill position within 30 days 100% completion rate of orientation within 5 days Average simulator score above 80% Average field training duration of 2 weeks per role 90% positive mentorship feedback from senior staff 100% certification rate within 4 weeks of field training
Key Risks
Difficulty in attracting qualified candidates High dropout rates during initial training Technical issues with simulators affecting training Inadequate supervision during field training Lack of experienced mentors for all roles Delays in certification due to performance issues
Swim Lanes
Labor Relations Officer · 1.1 Training Instructor (TE&Y / mobile classroom) · 1.2, 1.3, 1.6 Train Dispatcher · 1.4 Senior Locomotive Engineer, Yardmaster · 1.5