RR-11 RR-11-06-01 — Short Line and Regional Partner Management
This process manages the interline operations between short line and regional partners, ensuring smooth equipment and car management while adhering to regulatory requirements.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-11-06-01 |
|---|---|
| Domain Family | NETWORK & PLANNING |
| L1 Domain | Interline, Equipment & Car Management |
| L2 Process Group | Short Line and Regional Partner Management |
| Trigger | Receipt of a request for interline services from a short line or regional partner. |
| Outcome | Successful completion of interline services with accurate billing and reporting. |
| Systems | Umler CHARM TRAIN II EHMS ISS CHDX NetControl I-ETMS Wabtrax Wayside defect detector network Machine Vision portals |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 AAR Interchange Rules 90 and 93 AAR Interchange Rule 114 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Interline Request Review | Car Hire / Interline Settlement Analyst | Umler, CHARM | Interline request form | Approved interline service plan | Request approval time under 4 hours | Inconsistent data in Umler and CHARM | Y | N |
| 1.2 | Equipment Assignment | Car Hire / Interline Settlement Analyst | Umler, TRAIN II | Approved interline service plan | Assigned equipment list | Equipment assignment accuracy rate above 95% | Insufficient available equipment | N | Y |
| 1.3 | Health Check and Maintenance | Equipment Registration / Umler Data Analyst | EHMS | Assigned equipment list | Maintenance report | Equipment readiness rate above 98% | Delayed maintenance schedules | Y | N |
| 1.4 | Train Composition and Scheduling | Train Dispatcher | NetControl, I-ETMS | Maintenance report | Train schedule | Train composition accuracy rate above 90% | Conflicting schedules | N | Y |
| 1.5 | Interchange Agreement Review | Car Hire / Interline Settlement Analyst | Umler, CHARM | Train schedule | Interchange agreement document | Agreement review time under 2 hours | Complex interchange agreements | Y | N |
| 1.6 | Train Departure and Monitoring | Control Operator | I-ETMS, Wabtrax | Interchange agreement document | Departure confirmation | Train departure on time rate above 95% | Weather delays | N | Y |
| 1.7 | Wayside Defect Detection | Car Inspector (Carman) | Wayside defect detector network, Machine Vision portals | Departure confirmation | Defect report | Defect detection rate above 90% | False positives | Y | N |
| 1.8 | Train Arrival and Inspection | Car Inspector (Carman) | EHMS, Umler | Defect report | Inspection report | Arrival inspection time under 3 hours | Resource constraints | N | Y |
| 1.9 | Settlement and Billing | Car Hire / Interline Settlement Analyst | ISS, CHDX | Inspection report | Billing document | Settlement accuracy rate above 98% | Data discrepancies | Y | N |
| 1.10 | Post-Service Review | Car Hire / Interline Settlement Analyst | Umler, CHARM | Billing document | Review report | Post-service review time under 24 hours | Feedback loop delays | N | Y |
| 1.11 | Continuous Improvement | VP Network Planning & Operations | Umler, CHARM | Review report | Improvement plan | Process improvement rate above 5% | Resource allocation | Y | N |
| 1.12 | Final Documentation and Reporting | Car Hire / Interline Settlement Analyst | Umler, CHARM | Improvement plan | Final report | Documentation accuracy rate above 95% | Data entry errors | N | Y |
📊 KPIs & Risk Register
KPIs
Request approval time under 4 hours Equipment assignment accuracy rate above 95% Equipment readiness rate above 98% Train composition accuracy rate above 90% Agreement review time under 2 hours Train departure on time rate above 95% Defect detection rate above 90% Arrival inspection time under 3 hours Settlement accuracy rate above 98% Post-service review time under 24 hours Process improvement rate above 5% Documentation accuracy rate above 95%
Key Risks
Inconsistent data in Umler and CHARM Insufficient available equipment Delayed maintenance schedules Conflicting schedules Complex interchange agreements Weather delays False positives Resource constraints Data discrepancies Feedback loop delays Resource allocation Data entry errors
Swim Lanes
Car Hire / Interline Settlement Analyst · 1.1, 1.2, 1.5, 1.9, 1.10, 1.12 Equipment Registration / Umler Data Analyst · 1.3 Train Dispatcher · 1.4 Control Operator · 1.6 Car Inspector (Carman) · 1.7, 1.8