RR-14 RR-14-04-01 — National and Local Bargaining
This process documents the national and local bargaining procedures for a US Class I freight railroad, focusing on negotiating labor contracts with union representatives.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-14-04-01 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | HR, Labor Relations & Training |
| L2 Process Group | National and Local Bargaining |
| Trigger | Initiation of negotiations by either the railroad or the union based on contract expiration or mutual agreement to renegotiate terms. |
| Outcome | Successful negotiation and signing of a new labor contract that outlines working conditions, wages, benefits, and other terms agreed upon by both parties. |
| Systems | TRAIN II NetControl I-ETMS Umler TE&Y |
| Regulatory Hooks | 49 CFR Part 232 GCOR |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Preparation for Negotiations | Labor Relations Officer | TRAIN II | Current contract details, historical negotiation data | Negotiation strategy document | Time taken to prepare strategy < 2 weeks | Insufficient data on past negotiations | N | Y |
| 1.2 | Initial Meeting with Union Representatives | Labor Relations Officer | NetControl (for scheduling) | Negotiation strategy document, list of union representatives | Minutes from initial meeting | Number of topics covered in the first meeting > 5 | Union representatives not attending as scheduled | Y | N |
| 1.3 | Review and Analysis of Union Proposals | Labor Relations Officer | Umler (for data analysis) | Proposals from union representatives | Analysis report on union proposals | Time taken to review proposals < 1 week | Complexity of union proposals | Y | N |
| 1.4 | Drafting Counterproposals | Labor Relations Officer | TRAIN II (for document management) | Analysis report on union proposals | Counterproposal document | Number of revisions to counterproposals < 3 | Union representatives rejecting initial counterproposals | N | Y |
| 1.5 | Negotiation Meetings with Union Representatives | Labor Relations Officer | NetControl (for scheduling), I-ETMS (for communication) | Counterproposal document, minutes from previous meetings | Minutes from negotiation meetings | Number of meetings held > 3 | Logistical issues with meeting scheduling | Y | N |
| 1.6 | Final Agreement Review | Labor Relations Officer | Umler (for data comparison), TRAIN II (for document review) | Final agreement draft, analysis report on union proposals | Approved final agreement document | Time taken to finalize agreement < 2 weeks | Disagreements over key terms | Y | N |
| 1.7 | Distribution of Final Agreement | Labor Relations Officer | TRAIN II (for document distribution) | Approved final agreement document | Agreement distributed to all relevant parties | Time taken to distribute agreement < 1 week | Technical issues with document distribution | N | Y |
| 1.8 | Training for New Contract Terms | Training Instructor (TE&Y / mobile classroom) | TE&Y (New Hire Training program), Mobile classroom training trailers | Approved final agreement document | Training materials and schedules | Number of training sessions conducted > 5 | Low attendance at training sessions | N | N |
| 1.9 | Feedback Collection from Employees | Labor Relations Officer | TRAIN II (for feedback collection) | Training materials and schedules | Employee feedback report | Response rate to feedback survey > 70% | Low response rate from employees | Y | N |
| 1.10 | Review and Address Employee Feedback | Labor Relations Officer | TRAIN II (for document management) | Employee feedback report | Action plan to address feedback | Number of issues addressed in the first month > 3 | Complexity of addressing employee concerns | N | Y |
| 1.11 | Monitoring Compliance with New Contract Terms | Labor Relations Officer | TRAIN II (for monitoring) | Approved final agreement document, action plan to address feedback | Compliance report | Number of compliance issues identified in the first month < 5 | Difficulty in enforcing new contract terms | Y | N |
| 1.12 | Annual Review and Update of Contract Terms | Labor Relations Officer | TRAIN II (for document management) | Compliance report, approved final agreement document | Updated contract terms document | Time taken to review and update contract terms < 2 weeks | Changes in railroad operations affecting contract terms | N | Y |
📊 KPIs & Risk Register
KPIs
Time taken to prepare strategy < 2 weeks Number of topics covered in the first meeting > 5 Time taken to review proposals < 1 week Number of revisions to counterproposals < 3 Number of meetings held > 3 Time taken to finalize agreement < 2 weeks Time taken to distribute agreement < 1 week Number of training sessions conducted > 5 Response rate to feedback survey > 70% Number of issues addressed in the first month > 3 Number of compliance issues identified in the first month < 5 Time taken to review and update contract terms < 2 weeks
Key Risks
Insufficient data on past negotiations Union representatives not attending as scheduled Complexity of union proposals Logistical issues with meeting scheduling Disagreements over key terms Technical issues with document distribution Low attendance at training sessions Low response rate from employees Complexity of addressing employee concerns Difficulty in enforcing new contract terms Changes in railroad operations affecting contract terms
Swim Lanes
Labor Relations Officer · 1.1, 1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 1.9, 1.10, 1.11, 1.12 Training Instructor (TE&Y / mobile classroom) · 1.8