RR-08-04-01 — US Class I Freight Railroad Process Wiki

🗺 BPMN Process Flow

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📋 Process Attributes

Process ID	RR-08-04-01
Domain Family	CORPORATE
L1 Domain	Hazardous Materials & Environmental
L2 Process Group	Hazmat Training and Certification
Trigger	New employee hire or existing employee reassignment to Hazmat roles
Outcome	Certified Hazmat-trained personnel ready to handle hazardous materials safely and efficiently on the railroad network.
Systems	AskRail TRANSCAER SERTC Umler CHARM NetControl I-ETMS TRAIN II GCOR
Regulatory Hooks	49 CFR Part 172 49 CFR Part 173 GCOR 6.28 AAR Circular OT-55

📋 L4 Process Steps

Step	Name	Role	System	Input	Output	KPI	Pain Point / Risk	Decision?	Exception?
1.1	Initial Assessment	Hazmat Compliance Officer	AskRail	Employee application	Assessment report	Assessment completion within 5 business days	Lack of standardized assessment criteria	Y	N
1.2	Training Needs Analysis	TRANSCAER Regional Coordinator	TRANSCAER	Assessment report	Training plan	Training plan developed within 7 business days	Inconsistent training content across regions	Y	N
1.3	Register Employee in Umler	Service Design / Network Planning Analyst	Umler	Employee details	Umler record	98% accuracy in Umler data entry	Data entry errors leading to delays	N	Y
1.4	Conduct Initial Training	Emergency Response Coordinator	SERTC	Training plan	Training completion certificate	85% training attendance rate	Low employee engagement in training sessions	Y	N
1.5	Post-Training Assessment	Hazmat Compliance Officer	AskRail	Training completion certificate	Assessment results	90% pass rate in post-training assessments	Inadequate training materials	Y	Y
1.6	Update Employee Record in CHARM	Car Inspector (Carman)	CHARM	Assessment results	Updated employee record	100% accuracy in updating records	System downtime affecting record updates	N	Y
1.7	Review and Approve Certification	VP Network Planning & Operations	NetControl	Updated employee record	Certification approval	Certification issued within 3 business days of review	Delays in certification due to administrative bottlenecks	Y	N
1.8	Notify Employee of Certification	Train Dispatcher	I-ETMS	Certification approval	Notification sent	95% notification delivery rate	Inaccurate employee contact information	N	Y
1.9	Update TRAIN II Database	Control Operator	TRAIN II	Certification approval	Updated database record	98% accuracy in database updates	Database connectivity issues	N	Y
1.10	Review and Update GCOR	Chief Dispatcher	GCOR	Certification approval	Updated GCOR document	90% compliance with updated GCOR	Complexity in updating multiple documents	Y	N
1.11	Conduct Annual Refresher Training	Emergency Response Coordinator	SERTC	Certification approval	Refresher training completion certificate	80% participation in annual refresher training	Low employee attendance for refresher sessions	Y	N
1.12	Review and Update Certification Status	Hazmat Compliance Officer	AskRail	Refresher training completion certificate	Updated certification status	95% accuracy in updating certification statuses	Manual data entry errors	N	Y

📊 KPIs & Risk Register

KPIs

Assessment completion within 5 business days Training plan developed within 7 business days 98% accuracy in Umler data entry 85% training attendance rate 90% pass rate in post-training assessments 100% accuracy in updating records Certification issued within 3 business days of review 95% notification delivery rate 98% accuracy in database updates 90% compliance with updated GCOR 80% participation in annual refresher training 95% accuracy in updating certification statuses

Key Risks

Inadequate initial assessment leading to unqualified personnel Non-compliance with federal Hazmat regulations due to inadequate training System failures affecting data integrity and record-keeping Employee disengagement from refresher training sessions Administrative delays in certification approval process

Swim Lanes

Hazmat Compliance Officer · 1.1, 1.5, 1.7 TRANSCAER Regional Coordinator · 1.2 Emergency Response Coordinator · 1.4, 1.11 Service Design / Network Planning Analyst · 1.3 VP Network Planning & Operations · 1.7 Train Dispatcher · 1.8 Control Operator · 1.9 Chief Dispatcher · 1.10

Independently compiled from public sources. Not affiliated with, sponsored by, or endorsed by Union Pacific or any other railroad. Illustrative of US Class I practice; every system, regulation, role and metric named here traces to a sourced entry in registries/.

RR-08 RR-08-04-01 — Hazmat Training and Certification