RR-02 RR-02-01-03 — Territory Dispatching (CTC)
This process involves the dispatching of trains within a specific territory using Centralized Traffic Control (CTC) systems to ensure safe and efficient train movements.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-02-01-03 |
|---|---|
| Domain Family | NETWORK & PLANNING |
| L1 Domain | Dispatching & Train Movement |
| L2 Process Group | Territory Dispatching (CTC) |
| Trigger | Train arrival at terminal or yard with completed operations |
| Outcome | Trains are dispatched from the terminal or yard to their next destination following all regulatory requirements and operational standards. |
| Systems | NetControl CADx I-ETMS |
| Regulatory Hooks | 49 CFR Part 232 GCOR |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Receive Train Arrival Notification | Train Dispatcher | NetControl / CADx | Train arrival report from yardmaster or switchman | Updated train schedule in NetControl | Train arrival notification within 5 minutes of actual arrival | Delayed notifications affecting subsequent train movements | N | N |
| 1.2 | Conduct Pre-Dispatch Review | Train Dispatcher | NetControl / CADx | Train schedule and status from NetControl | Pre-dispatch review report | 100% accuracy in pre-dispatch review | Errors in the train schedule leading to delays | Y | N |
| 1.3 | Initiate Train Dispatch | Train Dispatcher | NetControl / CADx | Approved dispatch plan from pre-dispatch review | Dispatch order sent to train crew | Train dispatched within 10 minutes of approval | Delayed dispatch causing schedule disruptions | N | Y |
| 1.4 | Monitor Train Movement | Control Operator | NetControl / CADx | Train movement data from NetControl | Real-time train status updates | 95% accuracy in real-time tracking | Loss of communication with the train crew | Y | N |
| 1.5 | Adjust Train Schedule | Train Dispatcher | NetControl / CADx | Real-time status updates from Control Operator | Adjusted dispatch schedule in NetControl | 90% reduction in schedule adjustments due to unforeseen delays | Frequent schedule changes affecting overall efficiency | Y | Y |
| 1.6 | Ensure Train Safety | Train Dispatcher | NetControl / CADx, I-ETMS | Safety data from I-ETMS and NetControl | Safety compliance report | 100% adherence to safety protocols | Non-compliance with safety regulations leading to incidents | Y | N |
| 1.7 | Coordinate Interline Operations | Train Dispatcher | NetControl / CADx, ISS / SSDX / CHDX | Interline data from ISS | Coordinated interline schedule | 98% successful coordination of interline operations | Miscommunication between railroads causing delays | Y | Y |
| 1.8 | Update Train Status | Control Operator | NetControl / CADx | Train status updates from train crew | Updated train schedule in NetControl | 95% accuracy in updating train status | Inaccurate status updates leading to mismanagement | N | Y |
| 1.9 | Conduct Post-Dispatch Review | Train Dispatcher | NetControl / CADx | Final train schedule and status from NetControl | Post-dispatch review report | 100% completion of post-dispatch reviews | Omissions in the post-dispatch review process | Y | N |
| 1.10 | Prepare for Next Train Arrival | Train Dispatcher | NetControl / CADx | Post-dispatch review report | Preparedness plan for next train arrival | 95% readiness for next train arrival | Lack of preparedness leading to delays | N | Y |
📊 KPIs & Risk Register
KPIs
Train arrival notification within 5 minutes of actual arrival 100% accuracy in pre-dispatch review Train dispatched within 10 minutes of approval 95% accuracy in real-time tracking 90% reduction in schedule adjustments due to unforeseen delays 100% adherence to safety protocols 98% successful coordination of interline operations 95% accuracy in updating train status 100% completion of post-dispatch reviews 95% readiness for next train arrival
Key Risks
Air brake test defect released to the road Non-compliance with safety regulations leading to incidents Miscommunication between railroads causing delays Inaccurate status updates leading to mismanagement Lack of preparedness leading to delays
Swim Lanes
Train Dispatcher · 1.1, 1.2, 1.3, 1.5, 1.6, 1.7, 1.9, 1.10 Control Operator · 1.4, 1.8