RR-09 RR-09-02-01 — Lift and Stack Operations
This process outlines the operations for handling intermodal containers at an ICTF, focusing on lift and stack activities. It ensures efficient container movement, safety compliance, and timely processing.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-02-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Lift and Stack Operations |
| Trigger | Receipt of a train with intermodal containers at the ICTF |
| Outcome | Successful transfer and stacking of intermodal containers within the terminal, ready for outbound operations. |
| Systems | NetControl UPGo EHMS CHARM Interline Settlement System (ISS) Driver scanning / gate technology (generic 'Yard System') |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 C-TPAT (Customs-Trade Partnership Against Terrorism) |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Train Arrival Notification | Control Operator | NetControl | Train arrival notification from Harriman Dispatching Center | Arrival confirmation in NetControl | Time to acknowledge train arrival under 5 minutes | Delayed train notifications | N | N |
| 1.2 | Container Inspection | Car Inspector (Carman) | EHMS | Train manifest and container list | Inspection report in EHMS | 100% inspection accuracy | Defective containers not identified | Y | Y |
| 1.3 | Lift and Stack Planning | Intermodal Terminal Manager | UPGo | Inspection report, train manifest, yard layout | Lift and stack plan in UPGo | Plan completion within 15 minutes of inspection | Inefficient planning leading to delays | N | Y |
| 1.4 | Crane Operator Assignment | Crane/Lift Operator | UPGo | Lift and stack plan | Assigned crane operator in UPGo | 95% crane utilization rate | Crane availability issues | N | Y |
| 1.5 | Container Lift and Stack Execution | Crane/Lift Operator | UPGo | Lift and stack plan, crane operator assignment | Completed lift and stack operations in UPGo | 90% on-time container handling | Handling delays due to equipment issues | Y | Y |
| 1.6 | Container Security Check | Drayman / Draymen | Driver scanning / gate technology (generic 'Yard System') | Completed lift and stack operations | Security clearance report | 100% security checks passed | Security breaches | N | Y |
| 1.7 | Train Departure Preparation | Control Operator | NetControl | Completed lift and stack operations, security clearance report | Departure preparation confirmation in NetControl | Train departure readiness within 30 minutes of completion | Preparation delays | N | Y |
| 1.8 | Final Inspection and Documentation | Car Inspector (Carman) | EHMS | Departure preparation confirmation, train manifest | Final inspection report in EHMS | 95% final inspection accuracy | Missed issues during final inspection | Y | Y |
| 1.9 | Train Departure Notification | Control Operator | NetControl | Final inspection report | Departure notification to Harriman Dispatching Center | Time to notify departure under 5 minutes | Delayed departure notifications | N | N |
| 1.10 | Container Settlement and Accounting | Intermodal Terminal Manager | CHARM, Interline Settlement System (ISS) | Train manifest, final inspection report | Settlement data in CHARM, ISS | 98% accurate settlement data | Incorrect billing due to errors | Y | Y |
| 1.11 | Post-Departure Review | Intermodal Terminal Manager | UPGo, EHMS | Train departure data, final inspection report | Operational review report in UPGo | 100% review completion within 24 hours | Inadequate post-departure reviews | N | Y |
| 1.12 | Continuous Improvement Actions | Intermodal Terminal Manager | UPGo, EHMS | Operational review report | Improvement plan in UPGo | 90% implementation of improvement actions within 1 week | Lack of follow-up on identified issues | Y | Y |
📊 KPIs & Risk Register
KPIs
Time to acknowledge train arrival under 5 minutes 100% inspection accuracy Plan completion within 15 minutes of inspection 95% crane utilization rate 90% on-time container handling 100% security checks passed Train departure readiness within 30 minutes of completion 95% final inspection accuracy Time to notify departure under 5 minutes 98% accurate settlement data 100% review completion within 24 hours 90% implementation of improvement actions within 1 week
Key Risks
Defective containers not identified during inspection Inefficient planning leading to delays in lift and stack operations Handling delays due to equipment issues Security breaches Preparation delays for train departure Incorrect billing due to errors in settlement data Lack of follow-up on identified issues during post-departure reviews
Swim Lanes
Control Operator · 1.1, 1.7, 1.9 Car Inspector (Carman) · 1.2, 1.8 Crane/Lift Operator · 1.4, 1.5 Intermodal Terminal Manager · 1.3, 1.10, 1.12 Drayman / Draymen · 1.6