RR-04 RR-04-02-01 — Crew District and CBA Rule Administration
This process manages the administration of crew districts and collective bargaining agreement (CBA) rules for a US Class I freight railroad, ensuring compliance with regulatory requirements and optimizing operational efficiency.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-04-02-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Crew Management |
| L2 Process Group | Crew District and CBA Rule Administration |
| Trigger | Initiated by changes in crew assignments, updates to CBA rules, or new regulatory requirements. |
| Outcome | Successful completion ensures that all crew members are properly assigned to their respective districts, CBA rules are correctly implemented, and regulatory compliance is maintained. |
| Systems | PS Technology (PST) CloudMoyo Crew Management (CCM) HASTUS trackHOS-class HOS monitoring tools TRAIN II (Tele Rail Automated Information Network Phase 2) |
| Regulatory Hooks | 49 CFR Part 228 (Hours of Service) 49 CFR Part 240 (Locomotive Inspection and Maintenance) 49 CFR Part 242 (Brake System Standards) |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Review Crew Assignments | Crew Caller / Crew Dispatcher | PS Technology (PST) | Current crew roster and assignment data | Updated crew assignment report | Number of crew assignments reviewed per day | Handling last-minute changes in crew availability | N | Y |
| 1.2 | Verify CBA Compliance | Local Chairman / General Chairman (union) | CloudMoyo Crew Management (CCM) | Crew assignment report and CBA rules | Compliance verification report | Time taken to verify compliance per crew district | Ensuring accurate interpretation of complex CBA clauses | Y | N |
| 1.3 | Update Crew Districts | Superintendent (Division) | HASTUS | Compliance verification report and crew assignment data | Updated crew district map | Number of districts updated per week | Coordinating with multiple departments for district changes | N | Y |
| 1.4 | Monitor Hours of Service (HOS) | Train Dispatcher | trackHOS-class HOS monitoring tools | Crew assignment report and HOS data | HOS compliance report | Percentage of crew members within HOS limits | Managing exceptions to HOS rules | Y | N |
| 1.5 | Conduct Crew Training | Trainmaster | TRAIN II (Tele Rail Automated Information Network Phase 2) | Crew assignment report and training schedule | Training completion certificates | Number of crew members trained per month | Ensuring all crew members attend mandatory training sessions | N | Y |
| 1.6 | Review Regulatory Updates | Service Design / Network Planning Analyst | NetControl (service design use) | Current regulatory requirements and crew assignment data | Regulatory compliance report | Time taken to review regulatory updates per quarter | Staying up-to-date with frequent changes in regulations | Y | N |
| 1.7 | Update Crew Rosters | Crew Caller / Crew Dispatcher | PS Technology (PST) | Regulatory compliance report and crew assignment data | Updated crew roster | Number of crew rosters updated per month | Handling last-minute changes in crew availability | N | Y |
| 1.8 | Ensure Equipment Compliance | Locomotive Engineer | EHMS (Equipment Health Management System) | Crew assignment report and equipment status data | Equipment compliance report | Percentage of equipment compliant with regulatory standards | Managing equipment maintenance schedules | Y | N |
| 1.9 | Review Crew Performance | Superintendent (Division) | CloudMoyo Crew Management (CCM) | Crew assignment report and performance data | Performance review report | Number of crew members reviewed per quarter | Balancing performance reviews with operational needs | Y | N |
| 1.10 | Update Crew District Boundaries | Local Chairman / General Chairman (union) | HASTUS | Performance review report and crew assignment data | Updated crew district boundaries | Number of district boundary changes per year | Coordinating with multiple departments for district changes | N | Y |
| 1.11 | Conduct Safety Audits | Trainmaster | EHMS (Equipment Health Management System) | Crew assignment report and safety audit data | Safety audit report | Number of safety audits conducted per year | Ensuring thoroughness in safety audits | Y | N |
| 1.12 | Finalize Crew Assignments | Crew Caller / Crew Dispatcher | PS Technology (PST) | Safety audit report and crew assignment data | Finalized crew assignment report | Time taken to finalize assignments per week | Handling last-minute changes in crew availability | N | Y |
📊 KPIs & Risk Register
KPIs
Number of crew assignments reviewed per day Time taken to verify compliance per crew district Percentage of crew members within HOS limits Number of crew members trained per month Time taken to review regulatory updates per quarter Number of crew rosters updated per month Percentage of equipment compliant with regulatory standards Number of crew members reviewed per quarter Number of district boundary changes per year Number of safety audits conducted per year Time taken to finalize assignments per week
Key Risks
Non-compliance with CBA rules leading to labor disputes Crew fatigue due to excessive HOS violations Equipment failures due to non-compliance with regulatory standards Service disruptions from inadequate crew training Safety incidents resulting from unverified equipment status
Swim Lanes
Crew Caller / Crew Dispatcher · 1.1, 1.7, 1.12 Local Chairman / General Chairman (union) · 1.2, 1.10 Superintendent (Division) · 1.3, 1.9 Train Dispatcher · 1.4 Trainmaster · 1.5, 1.11