RR-09 RR-09-09-01 — Transload and Bulk Terminal Operations
This process outlines the operations for transloading and bulk terminal activities at a US Class I freight railroad's intermodal facility. It includes receiving, processing, and dispatching of containers and bulk commodities.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-09-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Transload and Bulk Terminal Operations |
| Trigger | Receipt of an inbound train with containers or bulk goods from another railroad or direct consignor. |
| Outcome | Successful completion involves the seamless transfer of containers or bulk goods to their final destination via rail or road, ensuring compliance with all safety and regulatory standards. |
| Systems | NetControl UPGo EMP and UMAX container fleets EHMS CHARM |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 49 CFR Part 1180 AAR Interchange Rules |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Train Arrival Notification | Train Dispatcher | NetControl | Train arrival notification from the Harriman Dispatching Center | Arrival confirmation to the terminal manager | Time from train arrival notification to yard entry under 30 minutes | Delays in receiving train arrival notifications | N | N |
| 1.2 | Yard Entry and Unloading Preparation | Yardmaster | UPGo | Train arrival confirmation | Unloading plan and yard entry instructions | Time to prepare for unloading under 1 hour | Inadequate preparation leading to delays | N | Y |
| 1.3 | Unloading Containers | Crane/Lift Operator | EMP and UMAX container fleets | Unloading plan | Containers unloaded onto the terminal's storage area | Number of containers unloaded per hour | Mechanical issues with cranes or lift operators | Y | N |
| 1.4 | Container Inspection and Documentation | Car Inspector (Carman) | EHMS | Unloaded containers | Inspection report and documentation | Time to complete container inspection under 30 minutes per container | Non-compliance with safety standards | Y | Y |
| 1.5 | Container Reconciliation and Storage | Intermodal Terminal Manager | CHARM | Inspection report and documentation | Reconciliation of container data and storage instructions | Time to reconcile container data under 1 hour | Data entry errors leading to discrepancies | N | Y |
| 1.6 | Bulk Commodity Unloading and Storage | Crane/Lift Operator | UPGo | Unloading plan for bulk commodities | Bulk commodities unloaded into designated storage areas | Volume of bulk commodities unloaded per hour | Handling sensitive or hazardous materials safely | Y | N |
| 1.7 | Bulk Commodity Inspection and Documentation | Car Inspector (Carman) | EHMS | Unloaded bulk commodities | Inspection report and documentation | Time to complete bulk commodity inspection under 1 hour | Ensuring proper handling of hazardous materials | Y | Y |
| 1.8 | Bulk Commodity Reconciliation and Storage | Intermodal Terminal Manager | CHARM | Inspection report and documentation | Reconciliation of bulk commodity data and storage instructions | Time to reconcile bulk commodity data under 1 hour | Data entry errors leading to discrepancies | N | Y |
| 1.9 | Container Loading and Preparation for Outbound Train | Crane/Lift Operator | EMP and UMAX container fleets | Loading plan | Containers loaded onto the outbound train | Number of containers loaded per hour | Mechanical issues with cranes or lift operators | Y | N |
| 1.10 | Outbound Train Departure Preparation | Yardmaster | UPGo | Loading plan and reconciliation of container data | Departure instructions and train readiness confirmation | Time to prepare the outbound train for departure under 2 hours | Delays in preparing the train for departure | N | Y |
| 1.11 | Outbound Train Departure Notification | Train Dispatcher | NetControl | Departure instructions and readiness confirmation | Departure notification to the Harriman Dispatching Center | Time from departure preparation completion to dispatch under 30 minutes | Delays in dispatch notifications | N | N |
| 1.12 | Post-Departure Review and Reporting | Intermodal Terminal Manager | CHARM | Departure notification and train performance data | Operational review report and performance metrics | Time to complete post-departure review under 1 hour | Inaccurate reporting leading to operational issues | N | Y |
📊 KPIs & Risk Register
KPIs
Terminal dwell under 24 hours Train speed above 20 mph Number of containers unloaded per hour Time to complete container inspection under 30 minutes per container Volume of bulk commodities unloaded per hour Time to complete bulk commodity inspection under 1 hour Number of containers loaded per hour Time from departure preparation completion to dispatch under 30 minutes Time to complete post-departure review under 1 hour
Key Risks
Air brake test defect released to the road Inadequate container or bulk commodity handling leading to damage Data entry errors in reconciliation processes Non-compliance with safety standards during inspections Delays in train departure due to preparation issues
Swim Lanes
Train Dispatcher · 1.1, 1.11 Yardmaster · 1.2, 1.10 Crane/Lift Operator · 1.3, 1.6, 1.9 Car Inspector (Carman) · 1.4, 1.7 Intermodal Terminal Manager · 1.5, 1.8, 1.12