RR-09 RR-09-07-01 — Port and International Interchange
The process involves the handling of intermodal containers at port and international interchange terminals, ensuring efficient loading, unloading, and repositioning while adhering to safety regulations and customer requirements.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-07-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Port and International Interchange |
| Trigger | Receipt of a shipment notification from the ICTF or Long Beach terminal indicating the arrival of an intermodal container train. |
| Outcome | Successful completion results in the seamless transfer and delivery of intermodal containers to their respective destinations, maintaining compliance with regulatory standards and optimizing operational efficiency. |
| Systems | NetControl EMP and UMAX container fleets Driver scanning / gate technology EHMS TRAIN II Umler |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Train Arrival Notification | Train Dispatcher | NetControl | Shipment notification from ICTF or Long Beach terminal | Dispatch order for train arrival | Train arrival time within 15 minutes of scheduled arrival | Late train arrivals due to unforeseen delays | N | Y |
| 1.2 | Gate Access Request | BCO (Beneficial Cargo Owner) | Driver scanning / gate technology | Train arrival notification | Access request approval | Gate access time under 5 minutes | Delays in obtaining gate access | Y | N |
| 1.3 | Train Unloading | Crane/Lift Operator | EMP and UMAX container fleets | Access request approval | Unloaded containers ready for handling | Container unloading time under 30 minutes per container | Mechanical issues with lifting equipment | N | Y |
| 1.4 | Container Inspection | Car Inspector (Carman) | EHMS | Unloaded containers | Inspection report | 100% inspection accuracy rate | Inaccurate inspections leading to rework | Y | N |
| 1.5 | Container Repositioning | Crane/Lift Operator | EMP and UMAX container fleets | Inspection report | Repositioned containers ready for loading | Container repositioning time under 20 minutes per container | Handling delays due to container stacking issues | N | Y |
| 1.6 | Train Loading | Crane/Lift Operator | EMP and UMAX container fleets | Repositioned containers | Loaded train ready for departure | Container loading time under 30 minutes per container | Mechanical issues with lifting equipment | N | Y |
| 1.7 | Train Departure Notification | Train Dispatcher | NetControl | Loaded train ready for departure | Dispatch order for train departure | Train departure time within 10 minutes of scheduled departure | Late train departures due to unforeseen delays | N | Y |
| 1.8 | Gate Exit Request | BCO (Beneficial Cargo Owner) | Driver scanning / gate technology | Dispatch order for train departure | Exit request approval | Gate exit time under 5 minutes | Delays in obtaining gate exit | Y | N |
| 1.9 | Container Tracking Update | Intermodal Terminal Manager | TRAIN II | Exit request approval | Updated container tracking information | 100% accurate tracking updates | Inaccurate tracking data leading to customer complaints | N | Y |
| 1.10 | Post-Departure Review | Intermodal Terminal Manager | Umler | Updated container tracking information | Operational review report | 95% operational efficiency rate | Operational inefficiencies leading to increased costs | Y | N |
📊 KPIs & Risk Register
KPIs
Train arrival time within 15 minutes of scheduled arrival Gate access time under 5 minutes Container unloading time under 30 minutes per container 100% inspection accuracy rate Container repositioning time under 20 minutes per container Container loading time under 30 minutes per container Train departure time within 10 minutes of scheduled departure Gate exit time under 5 minutes 100% accurate tracking updates 95% operational efficiency rate
Key Risks
Late train arrivals due to unforeseen delays Mechanical issues with lifting equipment Inaccurate inspections leading to rework Handling delays due to container stacking issues Operational inefficiencies leading to increased costs
Swim Lanes
Train Dispatcher · 1.1, 1.7 BCO (Beneficial Cargo Owner) · 1.2, 1.8 Crane/Lift Operator · 1.3, 1.5, 1.6 Car Inspector (Carman) · Intermodal Terminal Manager · 1.9, 1.10