US Class I Rail Process Wiki Commercial, Pricing & Customer Service › Bid, RFP and Shuttle Train Capacity Auctions
🗺 BPMN Process Flow
RR-10-04-02 BPMN Diagram

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📋 Process Attributes
Process IDRR-10-04-02
Domain FamilyCOMMERCIAL
L1 DomainCommercial, Pricing & Customer Service
L2 Process GroupBid, RFP and Shuttle Train Capacity Auctions
TriggerReceipt of a new RFP or auction notice from a customer
OutcomeSuccessful completion results in the allocation of shuttle train capacity, signed contracts with agreed-upon rates, and readiness for service delivery.
Systemsup.com secure portal Loup Logistics Transentric NetControl I-ETMS
Regulatory Hooks49 CFR Part 217 49 CFR Part 232 GCOR 6.28
📋 L4 Process Steps
StepNameRoleSystem InputOutputKPIPain Point / Risk Decision?Exception?
1.1 Initiate Auction Process Account Manager / Sales Representative up.com secure portal RFP document Auction notice Time to initiate auction within 24 hours of RFP receipt Delays in initiating the auction process N Y
1.2 Bid Preparation Pricing / Yield Manager Loup Logistics Auction notice, historical data Bid proposal Accuracy of bid within 5% of market rates Inaccurate cost estimation leading to non-competitive bids N Y
1.3 Bid Submission Account Manager / Sales Representative up.com secure portal Bid proposal Submitted bid Time to submit bid within 72 hours of auction initiation Late submission due to technical issues N Y
1.4 Auction Evaluation VP-Loup (Loup Logistics) Transentric Submitted bids Evaluation report Time to complete evaluation within 24 hours of auction close Errors in bid evaluation affecting final selection Y Y
1.5 Capacity Allocation VP Network Planning & Operations NetControl Evaluation report, capacity availability data Capacity allocation plan Efficiency of capacity utilization above 80% Inefficient capacity allocation leading to delays Y Y
1.6 Contract Negotiation Account Manager / Sales Representative up.com secure portal Capacity allocation plan, customer feedback Negotiated contract Number of successful negotiations within 7 days Difficulties in reaching agreement on terms Y Y
1.7 Service Readiness Check Train Dispatcher I-ETMS Negotiated contract, service plan Readiness report Time to readiness check completion within 48 hours of contract signing Delays in completing the readiness check N Y
1.8 Final Approval VP Network Planning & Operations NetControl Readiness report, final review Approval document Time to approval within 24 hours of readiness check completion Delays in obtaining final approval Y Y
1.9 Service Activation Train Dispatcher I-ETMS Approval document, service plan Activated service order Time to activate service within 24 hours of approval Delays in activating the service N Y
1.10 Post-Auction Review Pricing / Yield Manager Loup Logistics Negotiated contract, market data Review report Number of successful post-auction reviews within 7 days Inaccurate review leading to missed opportunities Y Y
📊 KPIs & Risk Register

KPIs

Time to initiate auction within 24 hours of RFP receipt Accuracy of bid within 5% of market rates Time to submit bid within 72 hours of auction initiation Time to complete evaluation within 24 hours of auction close Efficiency of capacity utilization above 80% Number of successful negotiations within 7 days Time to readiness check completion within 48 hours of contract signing Time to approval within 24 hours of readiness check completion Time to activate service within 24 hours of approval Number of successful post-auction reviews within 7 days

Key Risks

Delays in initiating the auction process Inaccurate cost estimation leading to non-competitive bids Late submission due to technical issues Errors in bid evaluation affecting final selection Inefficient capacity allocation leading to delays Difficulties in reaching agreement on terms Delays in completing the readiness check Delays in obtaining final approval Delays in activating the service Inaccurate review leading to missed opportunities

Swim Lanes

Account Manager / Sales Representative · 1.1, 1.3, 1.6, 1.9 Pricing / Yield Manager · 1.2, 1.10 VP-Loup (Loup Logistics) · 1.4 VP Network Planning & Operations · 1.5, 1.8 Train Dispatcher · 1.7, 1.9