RR-09 RR-09-04-01 — Drayage and Motor Carrier Coordination
This process coordinates the arrival, inspection, and departure of intermodal containers at an ICTF (Intermodal Container Transfer Facility) using UPGo container fleets and Yard System for driver scanning/gate technology. The goal is to ensure efficient handling while adhering to regulatory requirements.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-04-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Drayage and Motor Carrier Coordination |
| Trigger | Arrival notification from a drayage company or motor carrier indicating the delivery of intermodal containers to the ICTF. |
| Outcome | Successful coordination ensures that intermodal containers are inspected, loaded/unloaded, and dispatched on time with all necessary documentation in compliance with regulations. |
| Systems | UPGo Yard System EHMS ISS / SSDX / CHDX NetControl |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Receive Arrival Notification | Drayman / Draymen | Yard System | Arrival notification from drayage company | Updated schedule in Yard System | Notification received within 15 minutes of arrival | Late notifications causing scheduling delays | N | N |
| 1.2 | Schedule Container Inspection | Crane/Lift Operator | UPGo | Updated schedule from Yard System | Inspection request in UPGo | Containers inspected within 30 minutes of arrival | Inspection delays due to equipment availability | Y | N |
| 1.3 | Perform Container Inspection | Car Inspector (Carman) | EHMS | Inspection request from UPGo | Inspection report in EHMS | 95% inspection accuracy rate | Defective containers released to the road | Y | Y |
| 1.4 | Update Container Status | Crane/Lift Operator | UPGo | Inspection report from EHMS | Updated status in UPGo | Status updated within 10 minutes of inspection completion | Incorrect status updates causing operational disruptions | N | Y |
| 1.5 | Coordinate Loading/Unloading | Crane/Lift Operator | UPGo | Updated status from UPGo | Loading/unloading schedule in UPGo | 90% on-time loading/unloading operations | Equipment malfunctions affecting loading/unloading | Y | N |
| 1.6 | Perform Air Brake Test | Crane/Lift Operator | UPGo | Loading/unloading schedule from UPGo | Air brake test report in UPGo | 100% successful air brake tests | Air brake test defects causing delays | Y | Y |
| 1.7 | Update Train Schedule | Train Dispatcher | NetControl | Air brake test report from UPGo | Updated train schedule in NetControl | Train departure within 2 hours of inspection completion | Late departures affecting overall network efficiency | N | Y |
| 1.8 | Notify Drayage Company | Drayman / Draymen | Yard System | Updated train schedule from NetControl | Departure notification to drayage company | Notification sent within 10 minutes of departure | Delayed notifications causing customer dissatisfaction | N | N |
| 1.9 | Update Interline Settlement System | BCO (Beneficial Cargo Owner) | ISS / SSDX / CHDX | Departure notification from Yard System | Updated settlement data in ISS | 98% accurate settlement data | Incorrect settlement data affecting financial reconciliation | Y | N |
| 1.10 | Final Inspection and Documentation | Car Inspector (Carman) | EHMS | Updated settlement data from ISS | Final inspection report in EHMS | 99% final inspection accuracy rate | Defective containers released to the road | Y | Y |
| 1.11 | Update Container Status for Departure | Crane/Lift Operator | UPGo | Final inspection report from EHMS | Updated status in UPGo | Status updated within 5 minutes of final inspection completion | Incorrect status updates causing operational disruptions | N | Y |
| 1.12 | Depart Container from ICTF | Crane/Lift Operator | UPGo | Updated status from UPGo | Container departure confirmation in UPGo | 95% on-time container departures | Equipment malfunctions affecting departure | N | Y |
📊 KPIs & Risk Register
KPIs
Notification received within 15 minutes of arrival Containers inspected within 30 minutes of arrival 95% inspection accuracy rate Status updated within 10 minutes of inspection completion 90% on-time loading/unloading operations 100% successful air brake tests Train departure within 2 hours of inspection completion Notification sent within 10 minutes of departure 98% accurate settlement data 99% final inspection accuracy rate Status updated within 5 minutes of final inspection completion 95% on-time container departures
Key Risks
Defective containers released to the road Incorrect status updates causing operational disruptions Equipment malfunctions affecting loading/unloading and departure Late notifications causing scheduling delays and customer dissatisfaction Incorrect settlement data affecting financial reconciliation
Swim Lanes
Drayman / Draymen · 1.1, 1.8 Crane/Lift Operator · 1.2, 1.4, 1.5, 1.6, 1.11, 1.12 Car Inspector (Carman) · 1.3, 1.10 Train Dispatcher · 1.7