RR-04 RR-04-04-02 — Rest, Attendance and Predictable Scheduling Programs
This process manages rest, attendance, and predictable scheduling for locomotive engineers, conductors, and brakemen/trainmen to ensure compliance with federal regulations and optimize operational efficiency.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-04-04-02 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Crew Management |
| L2 Process Group | Rest, Attendance and Predictable Scheduling Programs |
| Trigger | Weekly schedule review initiated by the Trainmaster or Superintendent (Division). |
| Outcome | A well-rested crew ready for duty, accurate attendance records, and a predictable scheduling plan that adheres to regulatory requirements and maximizes productivity. |
| Systems | CrewPro trackHOS-class HOS monitoring tools NetControl I-ETMS EHMS PS Technology (PST) |
| Regulatory Hooks | 49 CFR Part 228 49 CFR Part 232 FRA Train Crew Staffing Rule (2024) Railway Labor Act (45 U.S.C. § 151 et seq.) |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Review Crew Schedules | Trainmaster | CrewPro | Weekly schedule template | Updated crew schedules | Schedule adherence rate above 95% | Balancing rest periods with operational needs | Y | N |
| 1.2 | Conduct Rest Compliance Check | Crew Caller / Crew Dispatcher | trackHOS-class HOS monitoring tools | Updated crew schedules | Rest compliance report | Rest compliance rate above 98% | Handling non-compliance due to unforeseen circumstances | N | Y |
| 1.3 | Update Attendance Records | Train Dispatcher | CrewPro | Rest compliance report | Updated attendance records | Attendance accuracy rate above 99% | Accurate tracking of crew movements | N | N |
| 1.4 | Review Terminal Dwell Times | Yardmaster | NetControl | Updated attendance records | Terminal dwell analysis report | Terminal dwell under 24 hours | Minimizing terminal delays | Y | N |
| 1.5 | Adjust Schedules Based on Dwell Times | Superintendent (Division) | CrewPro | Terminal dwell analysis report | Adjusted crew schedules | Schedule flexibility index above 80% | Balancing schedule adjustments with operational constraints | Y | Y |
| 1.6 | Monitor Train Speeds | Train Dispatcher | I-ETMS | Adjusted crew schedules | Train speed monitoring report | Train speed above 20 mph | Ensuring safe and efficient train operations | N | Y |
| 1.7 | Update Equipment Health Records | Locomotive Engineer | EHMS | Train speed monitoring report | Updated equipment health records | Equipment reliability rate above 95% | Maintaining optimal equipment performance | N | N |
| 1.8 | Review Crew Attendance for the Week | Trainmaster | CrewPro | Updated equipment health records | Weekly attendance summary | Attendance consistency rate above 97% | Managing crew absences and tardiness | Y | N |
| 1.9 | Adjust Schedules for Next Week | Superintendent (Division) | CrewPro | Weekly attendance summary | Adjusted crew schedules for next week | Predictable scheduling adherence rate above 90% | Ensuring consistent and predictable crew rotations | Y | Y |
| 1.10 | Finalize Schedules for Next Week | Train Dispatcher | CrewPro | Adjusted crew schedules for next week | Finalized crew schedules for next week | Schedule finalization time under 24 hours | Efficiently preparing schedules for the upcoming week | N | N |
| 1.11 | Notify Crews of Schedule Changes | Crew Caller / Crew Dispatcher | PS Technology (PST) | Finalized crew schedules for next week | Notification logs | Notification accuracy rate above 98% | Ensuring all crews receive accurate and timely notifications | N | Y |
| 1.12 | Review and Report on Process Performance | Superintendent (Division) | CrewPro | Notification logs | Process performance report | Overall process efficiency index above 85% | Continuous improvement of the rest, attendance, and scheduling process | Y | N |
📊 KPIs & Risk Register
KPIs
Schedule adherence rate above 95% Rest compliance rate above 98% Attendance accuracy rate above 99% Terminal dwell under 24 hours Train speed above 20 mph Equipment reliability rate above 95% Attendance consistency rate above 97% Predictable scheduling adherence rate above 90% Schedule finalization time under 24 hours Notification accuracy rate above 98% Overall process efficiency index above 85%
Key Risks
Non-compliance with rest periods leading to fatigue and reduced productivity Terminal delays affecting overall schedule adherence Equipment failures due to inadequate maintenance Crew absences impacting operational continuity Inaccurate notifications causing confusion among crew members
Swim Lanes
Trainmaster · 1.1, 1.8 Crew Caller / Crew Dispatcher · 1.2, 1.11 Train Dispatcher · 1.3, 1.6, 1.10 Yardmaster · 1.4 Superintendent (Division) · 1.5, 1.9 Locomotive Engineer · 1.7