US Class I Rail Process Wiki Commercial, Pricing & Customer Service › Industrial Development and Site Selection
🗺 BPMN Process Flow
RR-10-10-01 BPMN Diagram

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📋 Process Attributes
Process IDRR-10-10-01
Domain FamilyCOMMERCIAL
L1 DomainCommercial, Pricing & Customer Service
L2 Process GroupIndustrial Development and Site Selection
TriggerInitiation by a VP-Loup or Account Manager upon receiving a request from a potential client or internal business unit.
OutcomeSuccessful completion produces a detailed report with recommended industrial development sites, including their feasibility analysis, cost-benefit assessment, and regulatory compliance status.
SystemsNetControl I-ETMS Umler PS Technology EHMS TRAIN II CHARM Interline Settlement System (ISS) / Switching Settlement Data Exchange (SSDX) / Car Hire Data Exchange (CHDX) Harriman Dispatching Center (HDC) GCOR
Regulatory Hooks49 U.S.C. § 21103 GCOR
📋 L4 Process Steps
StepNameRoleSystem InputOutputKPIPain Point / Risk Decision?Exception?
1.1 Site Identification VP-Loup Loup Logistics Client request or internal business unit proposal List of potential industrial sites Number of identified sites within 2 weeks Inaccurate site data leading to missed opportunities N Y
1.2 Site Evaluation Pricing / Yield Manager ShipmentVision, Loup Logistics List of potential industrial sites Feasibility report for each site Completion of feasibility reports within 4 weeks Overlooking critical operational constraints Y N
1.3 Regulatory Compliance Check Account Manager / Sales Representative UP customer portal (up.com secure portal), Transentric Feasibility report for each site Regulatory compliance assessment 100% accurate regulatory compliance checks Non-compliance with 49 U.S.C. § 21103 Y Y
1.4 Operational Feasibility Analysis Service Design / Network Planning Analyst NetControl, I-ETMS Regulatory compliance assessment Operational feasibility report Operational feasibility analysis within 5 weeks Inefficient service design leading to increased costs N Y
1.5 Cost-Benefit Assessment VP Network Planning & Operations TRAIN II, EHMS Operational feasibility report Cost-benefit analysis for each site Completion of cost-benefit analysis within 6 weeks Underestimating operational costs Y N
1.6 Site Selection Chairman, President and CEO Umler, CHARM Cost-benefit analysis for each site Selected industrial development site 100% alignment with business strategy Inconsistent decision-making leading to suboptimal choices Y Y
1.7 Implementation Plan Development VP-Loup Loup Logistics, ShipmentVision Selected industrial development site Implementation plan Development of implementation plan within 2 weeks Inadequate planning leading to delays N Y
1.8 Stakeholder Communication Account Manager / Sales Representative UP customer portal (up.com secure portal), Transentric Implementation plan Communication to stakeholders 100% stakeholder satisfaction with communication Miscommunication leading to dissatisfaction N Y
1.9 Regulatory Approval Process Account Manager / Sales Representative UP customer portal (up.com secure portal), Transentric Implementation plan Regulatory approval documents Regulatory approvals within 3 months Delays in obtaining regulatory approvals Y Y
1.10 Final Site Selection Confirmation Chairman, President and CEO Umler, CHARM Regulatory approval documents Final confirmation of site selection 100% alignment with strategic goals Inconsistent decision-making leading to suboptimal choices Y N
1.11 Project Kickoff VP-Loup Loup Logistics, ShipmentVision Final confirmation of site selection Project kickoff meeting agenda and minutes Project kickoff within 1 week of final confirmation Poor project planning leading to delays N Y
1.12 Monitoring and Reporting Dedicated Logistics Representative (Loup) Loup Logistics, ShipmentVision Project kickoff meeting agenda and minutes Regular project status reports Weekly progress updates to stakeholders Inadequate monitoring leading to missed milestones N Y
📊 KPIs & Risk Register

KPIs

Number of identified sites within 2 weeks Completion of feasibility reports within 4 weeks 100% accurate regulatory compliance checks Operational feasibility analysis within 5 weeks Completion of cost-benefit analysis within 6 weeks 100% alignment with business strategy Development of implementation plan within 2 weeks 100% stakeholder satisfaction with communication Regulatory approvals within 3 months Weekly progress updates to stakeholders

Key Risks

Non-compliance with 49 U.S.C. § 21103 Inefficient service design leading to increased costs Underestimating operational costs Delays in obtaining regulatory approvals Poor project planning leading to delays Inadequate monitoring leading to missed milestones

Swim Lanes

VP-Loup · 1.1, 1.7, 1.11 Pricing / Yield Manager · 1.2 Account Manager / Sales Representative · 1.3, 1.8, 1.9 Service Design / Network Planning Analyst · 1.4 VP Network Planning & Operations · 1.5 Chairman, President and CEO · 1.6, 1.10 Dedicated Logistics Representative (Loup) · 1.12