RR-14 RR-14-04-02 — National and Local Bargaining
This process outlines the national and local bargaining activities for a US Class I freight railroad, focusing on negotiation strategies, contract review, and dispute resolution.
🗺 BPMN Process Flow
Click diagram to zoom & pan • Scroll to zoom • Drag to pan • Download SVG
📋 Process Attributes
| Process ID | RR-14-04-02 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | HR, Labor Relations & Training |
| L2 Process Group | National and Local Bargaining |
| Trigger | Initiated by Labor Relations Officer upon receiving notice of upcoming negotiations or disputes from various stakeholders including unions, employees, and management. |
| Outcome | Successful completion results in the signing of a new labor agreement that addresses all outstanding issues, ensuring compliance with federal regulations and maintaining operational efficiency. |
| Systems | NetControl I-ETMS Mobile classroom training trailers |
| Regulatory Hooks | 49 CFR Part 232 GCOR |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Identify Bargaining Issues | Labor Relations Officer | NetControl (service design use) | Stakeholder reports, issue logs | Bargaining agenda | Number of issues identified within 7 days | Incomplete or delayed identification of bargaining issues | N | Y |
| 1.2 | Prepare for Negotiations | Labor Relations Officer, Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Bargaining agenda, historical data | Negotiation strategy document | Training completion rate above 80% | Insufficient preparation leading to negotiation setbacks | N | Y |
| 1.3 | Conduct Initial Negotiations | Labor Relations Officer, Chairman, President and CEO (plan sponsor level) | NetControl (service design use), I-ETMS | Negotiation strategy document, bargaining agenda | First draft of labor agreement | Number of negotiation sessions held within 30 days | Failure to reach initial agreement on key terms | Y | Y |
| 1.4 | Review and Revise Agreement | Labor Relations Officer, Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | First draft of labor agreement, feedback from stakeholders | Finalized labor agreement | Number of revisions made within 10 days | Excessive revisions delaying the finalization process | N | Y |
| 1.5 | Sign Labor Agreement | Chairman, President and CEO (plan sponsor level) | NetControl (service design use), I-ETMS | Finalized labor agreement, signatures from all parties | Signed labor agreement document | Agreement signed within 5 days of finalization | Delays in obtaining necessary signatures | N | Y |
| 1.6 | Communicate Agreement to Employees | Labor Relations Officer, Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Signed labor agreement document | Employee communication plan | Communication plan implemented within 7 days | Ineffective communication leading to employee confusion | N | Y |
| 1.7 | Monitor Agreement Compliance | Labor Relations Officer, Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Signed labor agreement document, compliance reports | Compliance report | Number of compliance violations within 30 days | Non-compliance with agreed terms | Y | Y |
| 1.8 | Address Disputes | Labor Relations Officer, Chairman, President and CEO (plan sponsor level) | NetControl (service design use), I-ETMS | Compliance report, dispute reports | Dispute resolution plan | Number of disputes resolved within 14 days | Prolonged dispute resolution process | Y | Y |
| 1.9 | Update Training Programs | Training Instructor (TE&Y / mobile classroom) | Mobile classroom training trailers | Signed labor agreement document, updated training materials | Updated training program | Training program update completed within 30 days | Outdated training programs leading to operational inefficiencies | N | Y |
| 1.10 | Review and Improve Process | Labor Relations Officer, Chairman, President and CEO (plan sponsor level) | NetControl (service design use), I-ETMS | Process review document, feedback from stakeholders | Improved process plan | Number of process improvements identified within 60 days | Ineffective process review leading to continued inefficiencies | Y | Y |
📊 KPIs & Risk Register
KPIs
Number of issues identified within 7 days Training completion rate above 80% Number of negotiation sessions held within 30 days Number of revisions made within 10 days Agreement signed within 5 days of finalization Communication plan implemented within 7 days Number of compliance violations within 30 days Number of disputes resolved within 14 days Training program update completed within 30 days Number of process improvements identified within 60 days
Key Risks
Ineffective negotiation strategies leading to unfavorable agreements Non-compliance with labor agreement terms affecting operational efficiency Prolonged dispute resolution delaying critical operations Outdated training programs causing safety and service issues Inefficient process review failing to identify areas for improvement
Swim Lanes
Labor Relations Officer · 1.1, 1.3, 1.4, 1.6, 1.7 Training Instructor (TE&Y / mobile classroom) · 1.2, 1.4, 1.9 Chairman, President and CEO (plan sponsor level) · 1.3, 1.5, 1.8, 1.10