RR-12 RR-12-07-02 — Wayside Telecommunications and ROW Network
This process manages the maintenance and monitoring of wayside telecommunications and ROW (Right-of-Way) network infrastructure to ensure reliable train operations and compliance with regulatory standards.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-12-07-02 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | Technology, Data & Cybersecurity |
| L2 Process Group | Wayside Telecommunications and ROW Network |
| Trigger | Scheduled maintenance window or detection of a fault in the wayside telecommunication system |
| Outcome | Successful completion ensures that the wayside telecommunications and ROW network are operational, secure, and compliant with all relevant regulations. |
| Systems | NetControl I-ETMS Machine Vision portals |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Initiate Maintenance Plan | Enterprise Architect / Platform Owner | NetControl | Maintenance Schedule | Maintenance Work Order | On-time maintenance plan initiation (95%) | Inaccurate scheduling leading to missed maintenance windows | N | Y |
| 1.2 | Review Maintenance Work Order | Service Design / Network Planning Analyst | NetControl | Maintenance Work Order | Approved Maintenance Plan | Work order approval within 24 hours (90%) | Delays in work order processing | Y | N |
| 1.3 | Deploy Maintenance Crew | VP Network Planning & Operations | NetControl | Approved Maintenance Plan | Crew Deployment Confirmation | Crew deployment within 2 hours of approval (98%) | Logistical issues in crew deployment | N | Y |
| 1.4 | Perform Network Inspection | Control Operator | I-ETMS | Crew Deployment Confirmation | Inspection Report | Complete inspection within 3 hours (95%) | Inadequate inspection coverage | Y | N |
| 1.5 | Identify Defects | Track Inspector | Machine Vision portals | Inspection Report | Defect List | Defect identification accuracy (98%) | False positives or negatives in defect detection | Y | Y |
| 1.6 | Prioritize Defects | Enterprise Architect / Platform Owner | NetControl | Defect List | Priority Matrix | Defect prioritization within 2 hours (90%) | Inconsistent defect prioritization | Y | N |
| 1.7 | Schedule Repairs | Service Design / Network Planning Analyst | NetControl | Priority Matrix | Repair Schedule | Repair schedule adherence (95%) | Overlapping repair schedules | N | Y |
| 1.8 | Execute Repairs | Switchman/Switch Foreman | NetControl | Repair Schedule | Repair Completion Report | Repairs completed within 4 hours (90%) | Delays in repair execution | Y | N |
| 1.9 | Verify Repairs | Control Operator | I-ETMS | Repair Completion Report | Verification Report | Repair verification accuracy (98%) | Inaccurate repair verification | Y | Y |
| 1.10 | Update Maintenance Records | Enterprise Architect / Platform Owner | NetControl | Verification Report | Updated Maintenance Log | Log update timeliness (95%) | Data entry errors in maintenance logs | N | Y |
| 1.11 | Review Maintenance Log | VP Network Planning & Operations | NetControl | Updated Maintenance Log | Maintenance Review Report | Log review within 24 hours (90%) | Inadequate log review processes | Y | N |
| 1.12 | Report Maintenance Status | Enterprise Architect / Platform Owner | NetControl | Maintenance Review Report | Status Report to Stakeholders | Stakeholder communication timeliness (95%) | Incomplete or inaccurate status reports | N | Y |
📊 KPIs & Risk Register
KPIs
On-time maintenance plan initiation (95%) Work order approval within 24 hours (90%) Crew deployment within 2 hours of approval (98%) Complete inspection within 3 hours (95%) Defect identification accuracy (98%) Defect prioritization within 2 hours (90%) Repair schedule adherence (95%) Repairs completed within 4 hours (90%) Repair verification accuracy (98%) Log update timeliness (95%) Log review within 24 hours (90%) Stakeholder communication timeliness (95%)
Key Risks
Inaccurate scheduling leading to missed maintenance windows Delays in work order processing Logistical issues in crew deployment Inadequate inspection coverage False positives or negatives in defect detection Overlapping repair schedules Delays in repair execution Inaccurate repair verification Data entry errors in maintenance logs Incomplete or inaccurate status reports
Swim Lanes
Enterprise Architect / Platform Owner · 1.1, 1.2, 1.6, 1.10, 1.12 Service Design / Network Planning Analyst · 1.3, 1.7 VP Network Planning & Operations · 1.5, 1.11 Control Operator · 1.4, 1.9 Switchman/Switch Foreman · 1.8 Track Inspector · 1.5