RR-12 RR-12-04-02 — Enterprise Asset Management Platform
This process involves the management of enterprise assets for a US Class I freight railroad, focusing on ensuring asset integrity and compliance with regulatory standards.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-12-04-02 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | Technology, Data & Cybersecurity |
| L2 Process Group | Enterprise Asset Management Platform |
| Trigger | Scheduled maintenance or unexpected equipment failure |
| Outcome | Successful completion ensures that all enterprise assets are properly maintained, monitored, and compliant with safety and operational regulations. |
| Systems | NetControl I-ETMS PS Technology (PST) EHMS (Equipment Health Management System) Umler (Universal Machine Language Equipment Register) TRAIN II (Tele Rail Automated Information Network Phase 2) |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 TSA Security Directive 1580/82-2022-01 series (freight + passenger rail cybersecurity) 49 U.S.C. § 114(l)(2)(A) |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Identify Asset for Maintenance | Enterprise Architect / Platform Owner | NetControl | Maintenance request or system alert | Asset identification report | Time to identify asset under 2 hours | Delayed maintenance due to misidentification | Y | N |
| 1.2 | Schedule Maintenance Window | Train Dispatcher | I-ETMS | Asset identification report | Maintenance schedule | Maintenance window scheduled within 4 hours of request | Conflicting maintenance schedules | Y | Y |
| 1.3 | Prepare Maintenance Crew | Service Design / Network Planning Analyst | PS Technology (PST) | Maintenance schedule | Crew assignment and preparation checklist | Crew prepared within 1 hour of maintenance start time | Insufficient crew availability | N | Y |
| 1.4 | Perform Maintenance | Locomotive Engineer | EHMS (Equipment Health Management System) | Crew assignment and preparation checklist | Maintenance log | Maintenance completed within 8 hours of start time | Undetected maintenance issues | Y | N |
| 1.5 | Conduct Post-Maintenance Inspection | Car Inspector (Carman) | Machine Vision portals | Maintenance log | Inspection report | Inspection completed within 2 hours of maintenance completion | False positives in inspection results | Y | Y |
| 1.6 | Update Asset Register | Enterprise Architect / Platform Owner | Umler (Universal Machine Language Equipment Register) | Inspection report | Updated asset register | Asset register updated within 1 hour of inspection completion | Data entry errors in the register | N | Y |
| 1.7 | Notify Stakeholders | VP Network Planning & Operations | NetControl (service design use) | Updated asset register | Stakeholder notification | Notifications sent within 1 hour of update completion | Missed notifications to critical stakeholders | N | Y |
| 1.8 | Review Maintenance Records | Enterprise Architect / Platform Owner | TRAIN II (Tele Rail Automated Information Network Phase 2) | Maintenance log and inspection report | Maintenance review report | Review completed within 1 day of maintenance completion | Inconsistent maintenance record keeping | Y | N |
| 1.9 | Update Maintenance Procedures | Chairman, President and CEO (plan sponsor level) | Physics Train Builder | Maintenance review report | Updated maintenance procedures | Procedures updated within 1 week of review completion | Resistance to change in procedures | Y | Y |
| 1.10 | Monitor Asset Performance | Control Operator | EHMS (Equipment Health Management System) | Updated asset register and maintenance procedures | Performance monitoring report | Asset performance monitored daily | Inaccurate performance data | Y | N |
| 1.11 | Conduct Cybersecurity Audit | CIO | Cybersecurity — 'secure-by-design' approach (unbranded) | Performance monitoring report | Cybersecurity audit report | Audit completed within 1 week of performance monitoring | Vulnerabilities not detected | Y | Y |
| 1.12 | Implement Cybersecurity Improvements | CIO | Cybersecurity — 'secure-by-design' approach (unbranded) | Cybersecurity audit report | Updated cybersecurity protocols | Improvements implemented within 1 month of audit completion | Resistance to implementing new security measures | Y | N |
📊 KPIs & Risk Register
KPIs
Time to identify asset under 2 hours Maintenance window scheduled within 4 hours of request Crew prepared within 1 hour of maintenance start time Maintenance completed within 8 hours of start time Inspection completed within 2 hours of maintenance completion Asset register updated within 1 hour of inspection completion Notifications sent within 1 hour of update completion Review completed within 1 day of maintenance completion Procedures updated within 1 week of review completion Asset performance monitored daily
Key Risks
Air brake test defect released to the road Conflicting maintenance schedules Insufficient crew availability Undetected maintenance issues False positives in inspection results Data entry errors in the register Missed notifications to critical stakeholders Inconsistent maintenance record keeping Resistance to change in procedures Inaccurate performance data Vulnerabilities not detected Resistance to implementing new security measures
Swim Lanes
Enterprise Architect / Platform Owner · 1.1, 1.6, 1.9 Train Dispatcher · 1.2 Service Design / Network Planning Analyst · 1.3 Locomotive Engineer · 1.4 Car Inspector (Carman) · 1.5 VP Network Planning & Operations · 1.7 Control Operator · 1.10 CIO · 1.11, 1.12