RR-07 RR-07-02-01 — Efficiency Testing and Operational Observation
This process involves the systematic observation and testing of train operations to ensure efficiency and compliance with safety regulations. It includes monitoring terminal dwell times, train speeds, and adherence to operating rules.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-07-02-01 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | Safety & Regulatory Compliance |
| L2 Process Group | Efficiency Testing and Operational Observation |
| Trigger | Scheduled weekly by the Efficiency Testing Officer |
| Outcome | A report detailing observed efficiencies, potential improvements, and any regulatory non-compliance issues is generated for review by the Chief Safety Officer and VP Safety. |
| Systems | NetControl I-ETMS Umler PS Technology (PST) EHMS TRAIN II C3RS |
| Regulatory Hooks | 49 CFR Part 232 GCOR 49 CFR Part 1180 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Initiate Observation Schedule | Efficiency Testing Officer | NetControl | Weekly observation schedule | Scheduled observation tasks | Number of scheduled observations completed on time | Ensuring all critical trains are included in the schedule | N | N |
| 1.2 | Conduct Pre-Departure Inspection | Car Inspector (Carman) | EHMS | Train inspection checklist | Inspection report | Percentage of trains passing pre-departure inspections | Identifying and addressing equipment defects promptly | Y | Y |
| 1.3 | Monitor Train Departure | Train Dispatcher | I-ETMS | Departure notification | Departure timestamp | Average time from inspection to departure | Handling unexpected delays or issues during departure | N | Y |
| 1.4 | Track Train Speed and Dwell Time | Control Operator | NetControl | Train speed and dwell data | Speed and dwell analysis report | Average train speed above 20 mph | Maintaining consistent speeds across different routes | Y | N |
| 1.5 | Review Wayside Defect Data | Track Inspector | Wayside defect detector network | Defect detection logs | Defect summary report | Number of defects detected and addressed | Responding to critical track issues promptly | Y | Y |
| 1.6 | Evaluate Terminal Operations | Yardmaster | Umler | Terminal operations data | Operational efficiency report | Terminal dwell under 24 hours | Optimizing yard layouts and processes | N | Y |
| 1.7 | Assess Crew Performance | Chief Dispatcher | PS Technology (PST) | Crew performance data | Performance evaluation report | Number of crew performance issues identified | Balancing workload and ensuring crew rest | Y | N |
| 1.8 | Review Regulatory Compliance | Rules Officer | C3RS | Compliance logs | Regulatory compliance report | Number of regulatory violations detected | Ensuring all rules and regulations are followed | Y | Y |
| 1.9 | Generate Final Report | Efficiency Testing Officer | TRAIN II | All observation data | Final efficiency testing report | Number of recommendations for improvement | Synthesizing and presenting complex data | N | Y |
| 1.10 | Review and Approve Report | Chief Safety Officer / VP Safety | TRAIN II | Final efficiency testing report | Approved report | Time taken to review and approve the report | Ensuring timely action on identified issues | Y | N |
| 1.11 | Implement Improvements | VP Network Planning & Operations | NetControl | Approved report | Improvement plan | Number of improvements implemented | Allocating resources for necessary changes | Y | Y |
| 1.12 | Monitor Implementation | Service Design / Network Planning Analyst | I-ETMS | Improvement plan | Implementation status report | Percentage of improvements successfully implemented | Tracking progress and addressing implementation challenges | N | Y |
📊 KPIs & Risk Register
KPIs
Terminal dwell under 24 hours Train speed above 20 mph Number of scheduled observations completed on time Percentage of trains passing pre-departure inspections Average time from inspection to departure Number of defects detected and addressed Number of crew performance issues identified Number of regulatory violations detected Number of recommendations for improvement Time taken to review and approve the report Number of improvements implemented Percentage of improvements successfully implemented
Key Risks
Air brake test defect released to the road Train derailment due to equipment failure Crew fatigue leading to operational errors Track defects causing delays or accidents Inadequate crew training resulting in safety incidents
Swim Lanes
Efficiency Testing Officer · 1.1, 1.9 Car Inspector (Carman) · 1.2 Train Dispatcher · 1.3 Control Operator · 1.4 Track Inspector · 1.5 Yardmaster · 1.6 Chief Dispatcher · 1.7 Rules Officer · 1.8 Chief Safety Officer / VP Safety · 1.10 VP Network Planning & Operations · 1.11 Service Design / Network Planning Analyst · 1.12