RR-15 RR-15-07-01 — Terminal and Gateway Rationalization
This process involves the rationalization of terminal and gateway operations to optimize network efficiency and reduce costs for a US Class I freight railroad.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-15-07-01 |
|---|---|
| Domain Family | CORPORATE |
| L1 Domain | Merger & Network Integration |
| L2 Process Group | Terminal and Gateway Rationalization |
| Trigger | Initiated by the Integration Program Management Office (PMO) lead upon receiving approval from the Chairman/CEO to proceed with terminal and gateway rationalization. |
| Outcome | Successful completion results in streamlined terminal operations, reduced dwell times, improved train speeds, and enhanced network integration. |
| Systems | NetControl I-ETMS Umler PS Technology EHMS TRAIN II |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 49 CFR Part 1180 49 CFR Part 220 49 CFR Part 228 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Assessment of Current Terminal Operations | Service Design / Network Planning Analyst | NetControl | Current terminal operation data | Operational assessment report | Dwell time reduction target: 10% within first year | Inconsistent data collection methods across terminals | N | N |
| 1.2 | Identify Terminal Rationalization Opportunities | VP Network Planning & Operations | NetControl | Operational assessment report | Rationalization opportunities report | Number of terminals to be rationalized: 5 within first year | Lack of historical data for accurate analysis | Y | N |
| 1.3 | Develop Terminal Rationalization Plan | Service Design / Network Planning Analyst | NetControl | Rationalization opportunities report | Terminal rationalization plan | Plan development time: 3 months | Resource allocation constraints | N | Y |
| 1.4 | Obtain Regulatory Approval | Chairman/CEO | NetControl (service design use) | Terminal rationalization plan | Regulatory approval letter | Approval time: 60 days | Complex regulatory requirements | Y | N |
| 1.5 | Implement Terminal Rationalization | Integration Program Management Office (PMO) lead | NetControl, I-ETMS | Terminal rationalization plan and approval letter | Implementation report | Implementation completion time: 12 months | Resistance to change from operational teams | N | Y |
| 1.6 | Monitor and Adjust Operations | Train Dispatcher, Control Operator | NetControl, I-ETMS | Implementation report | Operational monitoring report | Adjustments required: 5% within first year | Dynamic operational challenges | Y | N |
| 1.7 | Review and Optimize Terminal Operations | VP Network Planning & Operations | NetControl, I-ETMS | Operational monitoring report | Optimization plan | Optimization completion time: 6 months | Resource availability for optimization | N | Y |
| 1.8 | Update Terminal Equipment and Systems | Chief Dispatcher, Yardmaster | NetControl, I-ETMS | Optimization plan | Equipment update report | Equipment update completion time: 3 months | Incompatibility issues with existing systems | Y | N |
| 1.9 | Conduct Training for Operational Teams | Service Design / Network Planning Analyst | NetControl (service design use) | Optimization plan and equipment update report | Training completion certificate | Training time: 2 weeks per team | Low training attendance | N | Y |
| 1.10 | Evaluate Terminal Rationalization Impact | Integration Program Management Office (PMO) lead | NetControl, I-ETMS | Training completion certificate | Impact evaluation report | Dwell time reduction: 15% within first year | Measuring the impact of changes | Y | N |
| 1.11 | Report to Stakeholders | Chairman/CEO | NetControl (service design use) | Impact evaluation report | Stakeholder report | Reporting time: 2 weeks after impact evaluation | Stakeholder communication challenges | N | Y |
| 1.12 | Plan for Continuous Improvement | VP Network Planning & Operations | NetControl, I-ETMS | Impact evaluation report and stakeholder report | Continuous improvement plan | Improvement plan development time: 1 month | Identifying areas for ongoing improvements | Y | N |
📊 KPIs & Risk Register
KPIs
Terminal dwell under 24 hours: 90% within first year Train speed above 20 mph: 85% within first year Dwell time reduction target: 10% within first year Number of terminals to be rationalized: 5 within first year Plan development time: 3 months Approval time: 60 days Implementation completion time: 12 months Adjustments required: 5% within first year Optimization completion time: 6 months Equipment update completion time: 3 months Training time: 2 weeks per team Dwell time reduction: 15% within first year Reporting time: 2 weeks after impact evaluation Improvement plan development time: 1 month
Key Risks
Air brake test defect released to the road Regulatory compliance issues during implementation Operational disruptions due to changes Resistance to change from operational teams Incompatibility issues with existing systems
Swim Lanes
Service Design / Network Planning Analyst · 1.1, 1.3, 1.7, 1.9 VP Network Planning & Operations · 1.2, 1.8, 1.11, 1.12 Integration Program Management Office (PMO) lead · 1.4, 1.5, 1.6, 1.10 Chairman/CEO · 1.2, 1.11 Train Dispatcher, Control Operator · 1.6 Chief Dispatcher, Yardmaster · 1.8