RR-09 RR-09-06-01 — Chassis and Container Pool Management
This process manages the allocation, tracking, and maintenance of chassis and containers within an intermodal terminal. It ensures efficient handling, timely delivery, and compliance with safety and regulatory standards.
🗺 BPMN Process Flow
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📋 Process Attributes
| Process ID | RR-09-06-01 |
|---|---|
| Domain Family | OPERATIONS |
| L1 Domain | Intermodal & Automotive Operations |
| L2 Process Group | Chassis and Container Pool Management |
| Trigger | Receipt of a new shipment or request for chassis/container availability from a BCO or Drayman. |
| Outcome | Successful completion results in the proper allocation, tracking, and maintenance of chassis and containers, ensuring timely delivery and adherence to safety regulations. |
| Systems | UPGo; EMP and UMAX container fleets Driver scanning / gate technology (generic 'Yard System') NetControl (service design use) I-ETMS (Interoperable Electronic Train Management System) EHMS (Equipment Health Management System) Umler (Universal Machine Language Equipment Register) CHARM (Car Hire Accounting Rate Master) up.com customer portal AskRail |
| Regulatory Hooks | 49 CFR Part 232 GCOR 6.28 C-TPAT (Customs-Trade Partnership Against Terrorism) 49 CFR Part 1180 |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Receive Shipment Request | Intermodal Terminal Manager | UPGo; EMP and UMAX container fleets | BCO/Drayman request for chassis/container | Chassis/container allocation plan | Response time within 1 hour | Handling unexpected high demand | N | Y |
| 1.2 | Allocate Chassis/Container | Intermodal Terminal Manager | UPGo; EMP and UMAX container fleets | Chassis/container allocation plan | Allocated chassis/container list | Allocation accuracy 95% | Inadequate inventory | Y | N |
| 1.3 | Prepare for Loading | Crane/Lift Operator | Driver scanning / gate technology (generic 'Yard System') | Allocated chassis/container list | Loaded chassis/container | Loading time under 3 hours per unit | Equipment malfunction | N | Y |
| 1.4 | Conduct Pre-Departure Inspection | Car Inspector (Carman) | EHMS (Equipment Health Management System) | Loaded chassis/container | Inspection report | Inspection compliance rate 100% | Undetected defects | Y | N |
| 1.5 | Dispatch Train | Train Dispatcher | NetControl (service design use); I-ETMS (Interoperable Electronic Train Management System) | Inspection report | Dispatch order | Train dispatch accuracy 98% | Traffic congestion | N | Y |
| 1.6 | Monitor Train Movement | Control Operator | I-ETMS (Interoperable Electronic Train Management System) | Dispatch order | Train movement data | Train speed above 20 mph | Track defects | N | Y |
| 1.7 | Receive Arrival Notification | Intermodal Terminal Manager | Driver scanning / gate technology (generic 'Yard System') | Train movement data | Arrival confirmation | Terminal dwell under 24 hours | Late arrivals | N | Y |
| 1.8 | Unload Chassis/Container | Crane/Lift Operator | Driver scanning / gate technology (generic 'Yard System') | Arrival confirmation | Unloaded chassis/container | Unloading time under 3 hours per unit | Equipment malfunction | N | Y |
| 1.9 | Conduct Post-Arrival Inspection | Car Inspector (Carman) | EHMS (Equipment Health Management System) | Unloaded chassis/container | Inspection report | Inspection compliance rate 100% | Undetected defects | Y | N |
| 1.10 | Release Chassis/Container | Intermodal Terminal Manager | UPGo; EMP and UMAX container fleets | Inspection report | Released chassis/container | Release accuracy 95% | Handling unexpected high demand | N | Y |
| 1.11 | Update Records | Intermodal Terminal Manager | Umler (Universal Machine Language Equipment Register); CHARM (Car Hire Accounting Rate Master) | Released chassis/container | Updated records | Record accuracy 98% | Data entry errors | N | Y |
| 1.12 | Notify BCO/Drayman | Intermodal Terminal Manager | up.com customer portal; AskRail | Updated records | Notification to BCO/Drayman | Notification accuracy 95% | Communication issues | N | Y |
📊 KPIs & Risk Register
KPIs
Response time within 1 hour Allocation accuracy 95% Loading time under 3 hours per unit Inspection compliance rate 100% Train dispatch accuracy 98% Train speed above 20 mph Terminal dwell under 24 hours Unloading time under 3 hours per unit Release accuracy 95% Record accuracy 98% Notification accuracy 95%
Key Risks
Handling unexpected high demand Equipment malfunction Undetected defects Traffic congestion Track defects Late arrivals Data entry errors Communication issues
Swim Lanes
Intermodal Terminal Manager · 1.1, 1.2, 1.7, 1.10, 1.11, 1.12 Crane/Lift Operator · 1.3, 1.8 Car Inspector (Carman) · 1.4, 1.9 Train Dispatcher · 1.5 Control Operator · 1.6