RR-02 RR-02-01-02 — Territory Dispatching (CTC)
This process involves the dispatching of trains within a specific territory using Centralized Traffic Control (CTC) systems to ensure safe and efficient train movements.
🗺 BPMN Process Flow
Click diagram to zoom & pan • Scroll to zoom • Drag to pan • Download SVG
📋 Process Attributes
| Process ID | RR-02-01-02 |
|---|---|
| Domain Family | NETWORK & PLANNING |
| L1 Domain | Dispatching & Train Movement |
| L2 Process Group | Territory Dispatching (CTC) |
| Trigger | The initiation of this process is triggered by the arrival of a train at its designated terminal or yard, as reported through NetControl/CADx. |
| Outcome | Successful completion of this process results in the proper dispatching of trains, adherence to safety protocols, and timely movement of freight cars within the territory. |
| Systems | NetControl/CADx I-ETMS (Interoperable Electronic Train Management System) PS Technology (PST) EHMS (Equipment Health Management System) TRAIN II (Tele Rail Automated Information Network Phase 2) |
| Regulatory Hooks | 49 CFR Part 232 GCOR (General Code of Operating Rules) |
📋 L4 Process Steps
| Step | Name | Role | System | Input | Output | KPI | Pain Point / Risk | Decision? | Exception? |
|---|---|---|---|---|---|---|---|---|---|
| 1.1 | Receive Train Arrival Report | Train Dispatcher | NetControl/CADx | Train arrival report from Harriman Dispatching Center (HDC) | Updated train schedule in NetControl/CADx | Terminal dwell under 24 hours | Late reporting of train arrivals | N | Y |
| 1.2 | Conduct Pre-Dispatch Review | Train Dispatcher | NetControl/CADx | Updated train schedule and current track conditions | Pre-dispatch review report | Train speed above 20 mph | Inaccurate track condition data | Y | N |
| 1.3 | Assign Train Crew | Crew Caller / Crew Dispatcher | PS Technology (PST) | Train schedule and crew availability | Assigned train crew list | Crew assignment accuracy rate above 95% | Insufficient crew availability | N | Y |
| 1.4 | Prepare Train for Departure | Locomotive Engineer | EHMS (Equipment Health Management System) | Assigned train crew list and locomotive health data | Train readiness checklist | Train departure on time rate above 90% | Locomotive mechanical issues | Y | N |
| 1.5 | Conduct Air Brake Test | Brakeman/Trainman | NetControl/CADx | Train readiness checklist and air brake test protocol | Air brake test report | Air brake test pass rate above 98% | Air brake system failures | Y | Y |
| 1.6 | Update Train Schedule | Train Dispatcher | NetControl/CADx | Air brake test report and updated train status | Updated train schedule in NetControl/CADx | Schedule adherence rate above 95% | Unexpected delays | N | Y |
| 1.7 | Monitor Train Movement | Control Operator | I-ETMS (Interoperable Electronic Train Management System) | Updated train schedule and real-time train data | Train movement report | Train on-time performance above 90% | Communication failures | Y | N |
| 1.8 | Handle Exceptions | Chief Dispatcher | NetControl/CADx | Train movement report and exception data | Exception resolution plan | Exception resolution time below 30 minutes | Complex exceptions requiring multiple steps | Y | Y |
| 1.9 | Update Train Status | Train Dispatcher | NetControl/CADx | Exception resolution plan and updated train status | Finalized train schedule in NetControl/CADx | Final schedule accuracy rate above 95% | Data entry errors | N | Y |
| 1.10 | Notify Terminal of Departure | Train Dispatcher | NetControl/CADx | Finalized train schedule and departure notification protocol | Departure notification to terminal | Departure notification accuracy rate above 95% | Incorrect notification data | N | Y |
| 1.11 | Conduct Post-Dispatch Review | Train Dispatcher | NetControl/CADx | Departure notification and train movement report | Post-dispatch review report | Post-dispatch review completion rate above 90% | Insufficient data for review | Y | N |
| 1.12 | Update Historical Records | Train Dispatcher | TRAIN II (Tele Rail Automated Information Network Phase 2) | Post-dispatch review report and historical record data | Updated historical records in TRAIN II | Historical record accuracy rate above 95% | Data integration issues | N | Y |
📊 KPIs & Risk Register
KPIs
Terminal dwell under 24 hours Train speed above 20 mph Crew assignment accuracy rate above 95% Train departure on time rate above 90% Air brake test pass rate above 98% Schedule adherence rate above 90% Train on-time performance above 90% Exception resolution time below 30 minutes Final schedule accuracy rate above 95% Departure notification accuracy rate above 95% Post-dispatch review completion rate above 90% Historical record accuracy rate above 95%
Key Risks
Air brake test defect released to the road Train derailment due to track issues Crew fatigue leading to operational errors Communication failures between dispatch and field Data entry errors affecting schedule updates
Swim Lanes
Train Dispatcher · 1.1, 1.2, 1.6, 1.7, 1.9, 1.10, 1.11, 1.12 Crew Caller / Crew Dispatcher · 1.3 Locomotive Engineer · 1.4 Brakeman/Trainman · 1.5 Control Operator · 1.7 Chief Dispatcher · 1.8